Case Study: NatWest achieves faster, more accurate invoice processing with Evolution AI

Evolution AI data extraction from invoices for RBS Aptimise

The Royal Bank of Scotland, through its venture APtimise, was looking to cut invoice processing times by up to 50% for its SME customers. The major challenge was the lack of a standardized invoice format, which made automating data extraction with traditional OCR technology a slow and costly process. To address this, they partnered with Evolution AI for its managed service.

Evolution AI implemented its template-less data extraction platform, which intuitively understands document layout and semantics like a human. This solution replaced an existing process that relied on OCR and manual handling. The result was a move to an almost 100% automated workflow. Evolution AI met a service level agreement of 3 seconds per invoice, a drastic improvement over the previous 24-hour lead time.

Royal Bank of Scotland

Kartika Tulusan

Head of Product Mangement