Case Study: Royal Bank of Scotland achieves 20% IT cost reduction and faster innovation with Apptio TBM

Royal Bank of Scotland cuts IT costs by 20% with Apptio

The Royal Bank of Scotland (RBS) faced the challenge of understanding its technology costs and mapping them to business consumption, all while needing to reduce expenses and improve its efficiency ratio. To address this, the bank partnered with vendor Apptio to implement Technology Business Management (TBM) principles and tools.

By implementing Apptio's TBM solution, RBS gained a clear model of its technology costs, enabling strategic decision-making. The results were significant, including a 20% reduction in IT costs and a dramatic improvement in efficiency; business cases that once took weeks to cost could now be completed in hours. Apptio's solution also empowered RBS to accelerate innovation, make smarter application rationalization decisions, and mobilize the entire organization to contribute to cost-saving initiatives.

Royal Bank of Scotland