Case Study: Royal Bank of Scotland achieves faster, more accurate KYC data extraction with Evolution AI

Evolution AI automates data extraction for KYC for the Royal Bank of Scotland

Royal Bank of Scotland (now NatWest) needed to streamline mandatory KYC checks for new account applications in a highly regulated banking environment. The bank’s manual process for extracting data from Land Registry, Companies House, and other sources was slow and labor-intensive, creating a major operational challenge. Evolution AI provided a managed service to help automate these critical data extraction tasks.

Using Evolution AI’s managed service, RBS automated KYC data extraction with higher accuracy and consistency than manual capture. The checks that once took many hours were completed in just a few seconds, and Evolution AI helped save the bank hundreds of thousands of work hours overall, including an estimated 100,000 to 200,000 hours per year.

Royal Bank of Scotland

John Qualter

Head