8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

Case Studies

Showing 18 Success Stories about Software and Services used by 8x8

8x8 - Customer Case Study

Boosting deal velocity & legal team response at 8x8 with Streamline AI

How 8x8’s Marketing Team Drives Business Growth with HockeyStack

8x8 Saves 33% on Hotels, Pays 100% of Expenses with Navan

8x8 cuts CRM costs and gains deal insights and predictive forecasting with Aviso AI

8x8 achieves unified SOX and internal audit with Workiva

How the cloud team at 8x8 gained visibility into service maturity with Cortex

8x8 achieves 65% auto-resolution and 70% customer satisfaction boost with Aisera Conversational AI

8x8 achieves 20% higher conversion and $1.5M in new monthly recurring revenue with Informa TechTarget Priority Engine

8x8 achieves 27% more identifiable website traffic and higher email open rates with VisitorTrack

Telco Takes Huge Modernization Step by Transforming Its Remote Customer Support to the Cloud

8x8 achieves consolidated, scalable internal and partner enablement with WorkRamp

8x8 achieves scalable, reliable growth and efficiency with Smartsheet

8x8 achieves real-time, scalable, and secure contact-center analytics with Confluent

8x8 achieves 25% higher performance and 80%+ network egress cost savings with Oracle Cloud Infrastructure

8x8 delivers seamless video service during COVID surge and doubles retention with Amplitude

8x8 achieves real-time customer insights and improved call center efficiency with Cloudera

8x8 achieves global, cost-efficient UCaaS expansion with Voxbone

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