8x8

8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of employee and customer expectations by putting the collective intelligence of the organization in the hands of every employee.

Case Studies

Showing 18 8x8 Customer Success Stories

8x8 - Customer Case Study

8x8 - Customer Case Study

8x8 delivering customer insights from thousands of call hours using NLP

8x8 Lays the Groundwork for Best-in-Class Self-Service Using MindTouch Knowledge Management Platform

8x8 - Customer Case Study

8x8 - Customer Case Study

How 8x8’s Jitsi.org is using data to deliver seamless service in a time of crisis

8x8 moves to Oracle Cloud from AWS amid explosive growth, saves 80%

8x8 Powers Real-Time Contact Center Analytics with Confluent

8x8 Supports Fast-growing Cloud Offerings With a Scalable, Reliable Platform

Telco Takes Huge Modernization Step by Transforming Its Remote Customer Support to the Cloud

8x8 - Customer Case Study

How 8x8 Uses Priority Engine™ to Enable Channel Partners and Fuel Pipeline

How the cloud team at 8x8 gained visibility into service maturity with Cortex

8x8 Unifies SOX and Internal Audit with the Workiva Platform

8x8 Saves Significant CRM Costs And Gains Deal Insights, Actions, And Forecasting Rooms With Aviso AI

8x8 Saves 33% on Hotels, Pays 100% of Expenses with Navan

How 8x8’s Marketing Team Drives Business Growth with HockeyStack

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