Case Study: 8x8 boosts legal request efficiency with Streamline AI

Boosting deal velocity & legal team response at 8x8 with Streamline AI

8x8, a leading cloud-based communications provider, faced significant inefficiencies within its legal department. The team relied on a disjointed, email-based system for managing internal legal requests, which often led to lost communications, uneven workload distribution, and difficulty tracking ongoing matters. To address these challenges, they partnered with Streamline AI to implement its legal intake and workflow automation platform.

By deploying Streamline AI, 8x8 created a centralized, automated system for legal requests and matter management. The solution from Streamline AI delivered immediate and substantial results, saving the legal team 30 to 60 minutes per request. This dramatically accelerated deal velocity for the sales team, improved transparency with internal business units, and provided robust reporting that enabled data-driven process improvements across the organization.

8x8

Joseph Vitelli

Director of Procurement & Inbound Licensing Counsel