Case Study: 8x8 Saves 33% on Hotels and Pays 100% of Expenses with Navan

8x8 Saves 33% on Hotels, Pays 100% of Expenses with Navan

8x8, a cloud-based communications company, faced challenges with inefficient and disconnected global travel and expense management. Their previous solutions, Egencia and Coupa, led to manual processes, policy non-compliance, and delays, burdening employees and the finance team. They sought a unified solution to streamline these operations.

By implementing Navan's all-in-one platform for travel and expense management, 8x8 consolidated its systems and automated its processes. The solution from Navan delivered significant results, including 33% savings on hotels, a 100% rate of expenses paid through Navan Expense, and a 4.5/5 customer satisfaction score. The finance team saved countless hours with automated approvals and seamless ERP integration, while employees benefited from faster reimbursements and a much more user-friendly experience.

8x8

Shelley Holton

Manager of Global Finance Services