Case Study: 8x8 achieves global, cost-efficient UCaaS expansion with Voxbone

8x8 - Customer Case Study

8x8, a leader in cloud unified communications (UCaaS), faced the challenge of delivering compliant, consistent-quality telephony and local numbers for multinational enterprises and offshore contact centers without the high costs and complexity of on‑prem solutions. To meet growing demand outside North America, 8x8 partnered with Voxbone and its worldwide infrastructure services to ensure global compliance and reliable local presence.

Voxbone provided a global phone number portfolio, web portal and APIs, plus local number portability in more than 30 countries, enabling 8x8 to change number configurations and call routing in real time and port customers’ existing numbers to its network. By leveraging Voxbone, 8x8 expanded into Europe and Asia, supported large enterprises’ cloud migrations from on‑prem systems, and maintained low, consistent rates and quality for international communications.

8x8

Mehdi Salour Senior Vice President

Senior Vice President