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Visit WebsiteAlegent Health Improves Collections by Automating Payment Reminders
Alegent Health
Eric Mooss
Administrator of Specialty Care
West Corporation
West Corporation is a global provider of technology-enabled communication services. West helps manage or support essential enterprise communications with services that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services. For over 25 years, West has provided reliable, high-quality, voice and data services. West serves clients in a variety of industries including telecommunications, retail, financial services, public safety, technology and healthcare. West has a global organization with sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America.
Case Studies
Showing 31 West Corporation Customer Success Stories
Annapolis OB-GYN Delivers Patient Communications with Automated Messaging
Annapolis OB-GYN
Ruth Malinich
Scheduling/Credentialing Coordinator
Text Messaging Drives Patient Response for Baton Rouge General
Baton Rouge General
Jeremy Rogers
Division Director
Cardiology of VA Reduces Expenses and Decreases No-Shows with TeleVox
Cardiology of Virginia
Janis Rosenburg
Business and Communications Director
Comprehensive Orthopedics Reduces No-Shows and Staff Time
Comprehensive Orthopedics & Sports Medicine
Bryce West
Practice Manager
Creekwood Orthodontics - Customer Case Study
Creekwood Orthodontics
John A. Dorsch
Owner
Crovetti Orthopaedics & Sports Medicine Benefits From Automated Notifications
Crovetti Orthopaedics & Sports Medicine
Carmen Goodwin
Billing and Collections Manager
Dothan OB/GYN Gets Personal with Automated Appointment Reminders
Dothan OB/GYN
Cindy Whiddon
Practice Administrator
Dr. John Sutter Saves on Time, Labor and Mailings with Automated Reminders
Dr John Sutter
John Sutter
Dr John Sutter
Going Green with Efficient Communication
Drs. Dunn and Savastano
Brenda Cooper
Financial Coordinator
Elman Retina Group Returns to West for Outstanding Customer Service
Elman Retina Group
Elene Aiken
Practice Administrator
Fairmont Rehabilitation Center Increases Visits, Revenue and Productivity
Fairmont Rehabilitation
Lucas Davis
Director
HealthCare Partners - Customer Case Study
Healthcare Partners
High Desert Medical Group Increases Feedback with Patient Surveys
High Desert Medical Group
Deana Rivas
NextGen Development Specialist
Automated Appointment Reminders Reduce No-Shows and Labor Costs
Howard University
Valencia Freeman
Manager
Reducing Outreach Costs for Past Due Accounts
Mountain View Medical Group
MU Health Care Increases Collections with Automated Reminders
MU Health Care
Cheryl Hopson
Supervisor
Northeast Ohio Eye Surgeons Increases Recalls with Automated Messaging
Northeast Ohio Eye Surgeons
Michelle Hawkins
Office Manager
OB-GYN Practice Increases Mammograms with Automated Outreach
Northeastern OB-GYN
Ochsner Improves Colorectal Test Screening Rates through West Outreach
Ochsner Medical Center
Stacie Falati
RN Director of the Endoscopy Department
Pikes Peak Cardiology Reduces No-Shows with Automated Outreach
Pikes Peak Cardiology
Kari Satrom
Front Office Manager
Premier Diagnostic Center Automates Notifications for Patient Preparedness
Premier Diagnostic Center
Ken Zito
Administrator
Increasing Web Traffic and Conversions
Pritchard Orthodontics
Aly Lawson
Marketing Manager
Saint Barnabas Ambulatory Care Center Increases Bone Density Testing
Saint Barnabas Ambulatory Care Center
Scottsdale Medical Imaging Makes Patients for Life with West Notifications
Scottsdale Medical Imaging
Jay Bonner
Contact Center Director
Sentara Healthcare Uses Automated Notifications to Address Preventive Needs
Sentara Healthcare
Rosemary Parkinson
Senior Information Analytics Specialist
Stanford Health Care - Customer Case Study
Stanford Health Care
United Regional Confirms, Retains and Collects through Automated Notifications
United Regional
Taraq Mazher
Director, Scheduling and Registration
UPMC Automates Payment Reminders to Transform Collections Process
University of Pittsburgh Medical Center
Diane Allen
Project Manager, Patient Business Services
Willow Bend Pediatrics Increases Well Visits Through Recall Outreach
Willow Bend Pediatrics
Shelly Abercrombie
Office Manager
Zimm Cataract & Laser Center Engages Patients Through On-Hold Messaging
Zimm Cataract & Laser Center
Charlene Deufel
Medical Secretary
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