Unboxed B2B Case Studies & Customer Successes

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Unboxed is a service design and digital product development agency. They create digital products and services that solve complex problems and have a positive impact on people’s lives. Their multidisciplinary teams deliver end-to-end digital solutions through agile, user-centred approaches, integrated service design and development, open source technologies (Ruby on Rails) and cross-team collaboration.

Case Studies

Showing 43 Unboxed Customer Success Stories

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Buckinghamshire Council launches a user-focused website with Unboxed

Buckinghamshire Council logo

Redevelopment of Channel5.com attracts more users, driving advertising revenue

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Providing residents with an on-street electric vehicle lamppost charging solution with char.gy

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char.gy brings open public EV lamppost charging to UK streets with Unboxed

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City of London and Hackney Council improves digital access for children and families with Unboxed

City of London and Hackney Council logo

Contiki boosts bookings by 47% with Unboxed

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Powerful offshore partnership creates 47% increase in bookings for Contiki Tours

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Government Digital Service explores a more personalised GOV.UK app with Unboxed

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Introducing a patient-led innovation programme into the NHS with Guy's and St. Thomas' NHS Foundation Trust

Guy's and St. Thomas' NHS Foundation Trust logo

Guy’s and St Thomas’ Hospital improves chronic patient monitoring with Unboxed

Guy’s and St Thomas’ Hospital logo

Guy’s and St. Thomas’ NHS Foundation Trust improves patient-led care delivery with Unboxed

Guy’s and St. Thomas’ NHS Foundation Trust logo

Hackney Council cuts housing repairs workflow time with Unboxed

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Lewisham Homes builds a user-centred CRM with Unboxed

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London Borough of Lambeth improves community health with Unboxed

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Recruitment site revitalisation for major scientific publishing group

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Newham Council transforms resident services with Unboxed

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Improving residential access and support to homelessness services, the Discovery and Alpha phases

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Exploring special education needs and disability services with Newham Council

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The first steps into agile development, Unlocking a new digital learning revenue stream with Pearson

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Pearson achieves a new digital learning revenue stream with Unboxed

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Visualising UK petitions and open source data with Petition Map

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Public sector collaboration with GDS to relaunch Petitions platform for UK citizens

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Agile website rebuild to increase online student conversion rates with Plymouth University

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Plymouth University boosts online student conversion with Unboxed

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Developing the UK National Screening Committee’s new online presence with Public Health England: Discovery phase

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Leading digital transformation in professional learning and development with Reed Learning

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Reed Learning accelerates digital learning transformation with Unboxed

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Scottish Parliament makes it easier to submit petitions with Unboxed

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Transformation of NHS face-to-face sexual health clinic to digital service in 8 weeks

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SH:24 transforms UK sexual health access with Unboxed

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Improving general practice access with Southwark CCG, Design sprint

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Southwark Council improves building safety data and compliance with Unboxed

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Exploring the impact of online publishing with Springer Nature and Bookmetrix

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States Assembly launches a public petition platform with Unboxed

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StreetLink reduces rough sleeping alerts and streamlines outreach with Unboxed

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The Honeycomb Works launches a workplace behavioural development platform with Unboxed

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Launching Jersey Petitions through an open source approach with States of Jersey

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Thriva enhances its digital experience with Unboxed

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Thriva enhances its digital experience in 20 weeks with Unboxed

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UK Government improves democratic engagement with Unboxed’s petitions platform

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University Hospitals Birmingham improves rare condition screening with Unboxed service design and digital innovation

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Victoria and Albert Museum achieves a scalable, engaging digital platform with Unboxed

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Hosting and infrastructure delivery of new digital platform for world-leading Victoria and Albert Museum

Victoria and Albert Museum logo

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