Case Study: Thriva enhances its digital experience with Unboxed

Thriva enhances its digital experience in just a few months with Unboxed

Thriva, an online wellbeing and health tracking service, faced challenges in making clinical information easier for customers to access in their Health Hub. They also needed to develop a new B2B proposition and landing page while improving the efficiency of their customer email communications, which required developer support for even minor template changes. They engaged the vendor Unboxed to address these digital experience hurdles.

Unboxed implemented a comprehensive solution, delivering a redesigned and easier-to-navigate Health Hub built with Prismic and Vue.js, dynamic email templates integrated with Sendgrid to empower internal teams, and a new B2B microsite. The results included increased traffic and conversions to the Health Hub, greater internal efficiency as customer service teams could update emails without developers, and support for new business growth with a clear B2B offer. Unboxed successfully migrated over 100 articles to the new hub and launched the new B2B site.

Thriva