SightCall

SightCall is the only software platform that gives enterprise service organizations the power to See, Analyze, Guide and Report at the moment of service. Agents, customers, technicians and remote experts can use SightCall to visually solve real-world service problems, using a combination of augmented reality (AR), video assistance, and multimodal generative AI-enhanced computer vision in a unified platform.

Case Studies

Showing 26 SightCall Customer Success Stories

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Airbus Raises Productivity with Remote Support

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Allianz Reinvents Claims Process with Remote Video

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Apria Healthcare Stay Connected to Patients & Medical Devices with Remote Support

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AXA Greece Streamlines Customer Experience with Visual Claims

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B.Braun Supports Patients & Devices with Remote Support

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Bosch Empowers Technical Support Teams and Optimizes Customer Experience

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Central Bedfordshire Council Digitally Transform Tenant Services

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Fike Cuts Repair Time and Costs with Virtual Field Service

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Flender Elevates Drive System Service with Remote Experts

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GE Healthcare Boosts Efficiency of Medical Device Field Service

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Global Engineering Company Elevates Virtual Tech Support

A Global Mining Equipment Manufacturer Taps into Connected Service with Remote Visual Assistance

How HELPLINE Uses Visual AI to Transform Customer Experience

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iFit Health and Fitness Boosts Remote Repairs with Video Support

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Inter Mutuelles Habitat (IMH) Improves Claims Management with Visual Support

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Koenig & Bauer Upgrade Service with Visual Press Support

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Kraft Heinz Deploys Visual Support for Remote Inspections

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Digital Process Automation Streamlines and Standardizes Maintenance Work on Offshore Oil Rigs

A Leading Third-Party Administrator (TPA) standardizes their Repair Services with SightCall Digital Flows

Lecari Group Digitally Transforms Claim Assessments

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MacDermid Graphics Transforms Printer Maintenance with Remote Solutions

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Hospital Upgrades Patient Care with Telehealth Solution

Healthcare Group Protects Patients and Staff with Virtual Solution

Sciex Decreases Downtime of Precision Machines with Visual Support

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Sjóvá Uses Visual Claims to Improve Service and Lower Carbon Emissions

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WashTec Digital Technicians Deliver Spotless Service

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