Case Study: Leading Energy Technology Firm achieves standardized, auditable maintenance with SightCall

Digital Process Automation Streamlines and Standardizes Maintenance Work on Offshore Oil Rigs

Leading Energy Technology Firm, one of the world’s largest oil and gas exploration companies, needed to standardize maintenance and repair work across remote, high-risk locations and create auditable reports. Before working with SightCall, technicians relied on handwritten notes and inconsistent documentation, which slowed invoicing and created risks of compliance issues, safety problems, and costly rework.

SightCall implemented Visual Assistance and SightCall Digital Flows to guide technicians through standardized repair steps, capture photos and videos, and automatically upload documentation even when offline. The result was hundreds of thousands of dollars in travel savings in just six months, less time spent on training, reduced risk of errors, and a reliable audit trail that improved compliance and invoicing.