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Visit WebsiteHow to Manage Social Customer Service
Arbejdernes Landsbank
Maria Brems Rasmussen
Communications Advisor
Falcon.io
Falcon.io offers a unified SaaS platform for social media listening, engaging, publishing, measuring and management. The company helps their enterprise clients to explore the full potential of social media marketing and instill a social-first thought process in their employees. Falcon.io’s diverse and global client portfolio includes Carlsberg, Pandora, Nintendo of Europe, IWC Watches, SIGG, Redken, Warner Music, Coca-Cola and many more.
Case Studies
Showing 25 Falcon.io Customer Success Stories
Baume & Mercier uses social media as the only way to speak directly to their customers
Baume & Mercier
Fabienne Glardon
International Social Media Manager
Call me Develops Customer Relationships With Falcon
Call me
Lasse Storgaard
Marketing Manager
How Carlsberg managed a strategic change in their social media processes
Carlsberg
Martin Majlund
Marketing Technologist
How citizenM Hotels Speaks to Millions, One Customer at a Time
CitizenM
Rattan Chadha
Founder & Chairman
One Agency’s Time-Saving Approach to Social Media Management
Cubaka
Laurence Hebberd
Community Manager
How the DFB Manages 500 Monthly Posts with Falcon
DFB
Andre Fulczyk
Social Media Manager
Creating a Social Media Strategy With FEIN
FEIN
Sven Golob
Social Media Specialist
How Flying Tiger Connected Offline with Digital
Flying Tiger Copenhagen
Klaus Vemmer
Head of Global Marketing
Crowd-Pleasing Social Customer Service With Founders Entertainment
Founders Entertainment
Caroline Clanton-Calnan
Marketing Coordinator
How Foursquare Uses Social Media Triage to Deliver Customer Service
Foursquare
Jon Goldmann
Director of Brand and Community
Why a defined social content strategy is so crucial for Greenpeace
GreenPeace
Michael Hedelain
Digital Marketing Manager
A Dip in the Content Pool with Highgate Hotels
Highgate Hotels
Shiseido Ruiz
Social Media Director & Creative Content Producer
Linking Business & Social Media Goals with The History Channel
History Channel
Santiago Montoya
How Payoneer uses Falcon.io to modernize social media banking and foster business communities around the world
Payoneer
Nissim Alkobi
Director of Community
How Ricola built a localized content strategy across 50 markets
Ricola
Felix Richterich
Executive board president and CEO
How the global brand uses Falcon to manage their social communities
Stabilo
Tobias Hoeflich
Online Marketing Manager
Responsible Community Management With Svenska Spel
Svenska Spel
Emmy Zettergren Nordström
Community Manager
How Sweetwater uses listening to create 1:1 relationships with customers
Sweetwater Sound
Steve Dwyer
Social Media Manager
Charting Social Success with TUI Nordic
TUI Nordic
Anni Aarni
Social Media Specialist
How the University of Toronto primed their students for a career in social media using the Falcon platform
University of Toronto
Stephen Ghigliotty
Lecturer
Engaging Social Communities With Viewster
Viewster
Casper Mejlholm
Marketing and Communications Specialist
WiMP - Customer Case Study
WiMP
Joakim Radiomann Killingberg
Head of Social Media
How Wunderman South Africa used governance features like approval flows and user roles to streamline content approvals
Wunderman South Africa
Ewoudt Cloete
Head of Social Media
Streamlining Agency Community Management with Zoom
Zoom
Beatriz Marin
Social Media Manager
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