Case Study: Cubaka achieves major time savings and streamlined social media management with Falcon.io

One Agency’s Time-Saving Approach to Social Media Management

Cubaka, a London-based social media agency, was struggling with time pressure as its client list grew: more profiles to monitor, hundreds of posts to schedule, and mounting community management demands. The team needed a single tool to handle customer complaints efficiently, schedule and reuse content across networks, improve customer service, gain audience insights, and keep follower data secure.

They adopted Falcon’s suite—Publish for a visual content calendar and cross-network scheduling, Engage and customizable feeds for streamlined community management, Listen for social listening, and Measure for tagging and reporting. The platform centralized workflows, reduced platform-switching, sped up replies, improved audience understanding and reporting, and helped Cubaka deliver more personalized client relationships while saving significant time.

Cubaka

Laurence Hebberd

Community Manager