Beyond20 B2B Case Studies & Customer Successes

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Beyond20 is a GSA 8(a) woman-owned, minority-owned small business and technology-enabled services firm focused on transformative IT Service Management solutions through ITSM/ITIL Consulting, ITIL Training, Strategic Planning, Project Management, and software implementation to support the practical implementation of Best Practice. They are a Cherwell Partner with several of the world's largest and most complex implementation under their belt. Their client base includes over 30% of the Fortune500, along with numerous Universities and Government Agencies.

Case Studies

Showing 32 Beyond20 Customer Success Stories

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Apache Corporation streamlines IT asset management with Beyond20

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ARI boosts Agile product delivery with Beyond20 Scrum training

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Baltimore County Public Schools improves ITSM processes with Beyond20

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Brooklyn Public Library improves IT self-service with Beyond20's Cherwell Portal Design

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City of Portland improves ITSM strategic planning with Beyond20

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City of Portland strengthens its Service Desk with ServiceNow and Beyond20

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City of Rocky Mount achieves unified IT asset management with Beyond20

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a financial services firm achieves rapid ITSM modernization with Beyond20’s ServiceNow implementation

First Hawaiian Bank achieves unified IT asset management with Beyond20 and Cherwell Asset Management

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a global retail conglomerate streamlines operations with ServiceNow platform consolidation from Beyond20

a global retailer advances ITSM maturity with Beyond20's ITIL Maturity Assessment

GNC achieves improved IT service management with Beyond20's Cherwell Service Management implementation

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Hunter Industries improves HR case management and first-call resolution with Beyond20

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Intelligent Decisions improves operational efficiency with Beyond20’s Cherwell implementation

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KMG Chemicals, Inc achieves streamlined asset management process design with Beyond20

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a major professional sports league standardizes hardware asset management with Beyond20 and ServiceNow ITAM

a major professional sports league streamlines game-day operations with Beyond20’s ServiceNow FSM implementation

Novetta strengthens Agile product delivery with Beyond20 Scrum training

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Ocean Spray improves IT service management with Beyond20’s Cherwell Service Management implementation

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Old Dominion Freight Line streamlines IT asset lifecycle processes with Beyond20

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Pennsylvania Department of Transportation improves IT service management with Beyond20's ITIL assessment

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a state government agency strengthens Cherwell administration with Beyond20 training

State Research University modernizes HR service delivery with Beyond20 and ServiceNow HRSD

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State Research University improves campus IT service delivery with Beyond20 and ServiceNow

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Stone Brewing achieves better cross-project collaboration with Beyond20’s Microsoft PPM implementation

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a city modernizes IT service delivery with ServiceNow and Beyond20

U.S. Department of State achieves project management process maturity with Beyond20

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UNC Charlotte achieves a unified IT service catalog with Beyond20

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University of Maryland Medical Center improves Cherwell self-service and reporting with Beyond20

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OneNeck IT Solutions consolidates ITSM across locations with Beyond20 and Cherwell

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USDA improves IT service management with Beyond20

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a world's largest hotel chain streamlines project management with Beyond20's Microsoft PPM implementation

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