Case Study: a state government agency strengthens Cherwell administration with Beyond20 training

State Government Agency - Customer Case Study

A state government agency required formal Cherwell administrator training after reconfiguring its system. The challenge was to equip their team with the skills to properly maintain the system, focusing on configuration, installation, and using automated workflows for process improvement. They engaged vendor Beyond20 for this training service.

Beyond20 provided a week-long, comprehensive Cherwell admin training course delivered both on-site and remotely. The solution covered the core fundamentals of the system as well as custom modules tailored to the agency's specific needs. This equipped the administrative team with the necessary skills to manage and maintain their Cherwell system with ease and in accordance with best practices.