Case Study: KMG Chemicals, Inc achieves streamlined asset management process design with Beyond20

KMG Chemicals, Inc - Customer Case Study

The customer, a global petroleum and natural gas exploration and production company, faced challenges in adapting its IT asset management processes following a period of organizational growth. To address the need for a new data storage process, they partnered with vendor Beyond20, which utilized its ITSM advisory services and process design workshops.

Beyond20 conducted executive interviews to identify challenges and secure stakeholder support. They then facilitated workshops with asset owners to design and map the full lifecycle for several asset management processes. The solution provided by Beyond20 was designed to be adaptable, enabling the company's processes to evolve with its vision for continued innovative growth rather than constraining it.

KMG Chemicals, Inc