mParticle B2B Case Studies & Customer Successes

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mParticle is the leading Customer Data Platform (CDP) for multi-channel consumer brands. Companies such as Airbnb, Burger King, NBCUniversal, Spotify, and Starbucks use mParticle to create a unified, real-time customer data pipeline that enables them to win in key moments of the customer journey. Founded in 2013, mParticle is headquartered in New York City with offices in Delray Beach, London, San Francisco and Seattle. The mParticle platform manages more than 500 billion API calls monthly

Case Studies

Showing 31 mParticle Customer Success Stories

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Airbnb achieves scalable growth and increased developer efficiency with mParticle

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Bleacher Report achieves a unified customer view and saves engineering hours with mParticle

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Burger King achieves 6 million app downloads and real-time customer experiences with mParticle

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How ChowNow improved data quality throughout their MarTech stack

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How Carl’s Jr.® and Hardee's® deliver old school hospitality with new school tools

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Delivery Hero achieves higher order frequency and strategic customer re-engagement with mParticle

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How Drybar is powering location-based marketing

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Giant Eagle, Inc. achieves cross-channel personalization and launches a multi-tier myPerks loyalty program with mParticle

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Gilt Groupe achieves a 20% increase in ad efficiency with mParticle

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GOAT achieves 52% improvement in marketing efficiency and scalable lifecycle growth with mParticle

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How HBO Max launched personalized reengagement campaigns

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How ivee built a universal source of truth for customer data

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JetBlue achieves real-time, personalized mobile experiences with mParticle

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mParticle’s real-time data insights and segmentation fuel Joe & The Juice loyalty program growth

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How Lulo Bank improved customer onboarding with actionable customer insights

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How Marks & Spencer drove revenue growth with mParticle's real-time segmentation and personalization

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How BD myShopi improved personalization while protecting consumer data privacy

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How the New York Post tripled campaign conversions for its premium sports membership

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How NOVA Entertainment uncovered audience insights with a real-time customer data foundation

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How onX accelerated marketing campaigns with mParticle's AI engine

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Overstock achieves scalable, ML-driven one-to-one engagement with mParticle

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Overstock achieves real-time, cross-channel personalization and a 10% increase in advertising efficiency with mParticle

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Postmates unifies customer data and saves thousands of engineering hours with mParticle

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Postmates achieves faster insights and improved customer experience with mParticle

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Postmates achieves data-driven experimentation and a 20% lift in courier signups with mParticle

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Reverb achieves scalable, streamlined data workflows and real-time personalization with mParticle

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Route achieves 79% faster tool onboarding with mParticle

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SeatGeek boosts campaign efficiency by 12% and reclaims 15 hours/week with mParticle

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How SoFi powers personalized email campaigns with high-quality customer data

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Venmo achieves 36% increase in user engagement with mParticle

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Via (on-demand transit company) achieves shorter rider wait times and referral-driven growth with mParticle

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