B2B Case Studies Featuring ServiceNow as the Customer
Explore case studies featuring ServiceNow as the customer — learn how vendors and partners helped ServiceNow solve real business challenges.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. Customers use service models to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. ServiceNow delivers a ‘lights-out, light-speed’ experience through enterprise cloud – built to manage everything as a service.
Case Studies
Showing 32 Success Stories about Software and Services used by ServiceNow
ServiceNow Establishes Digital Trust at Scale with Keyfactor
How Wipro and ServiceNow fueled one of the biggest IT transformation projects in the world
Servicenow - Customer Case Study
How ServiceNow Cloud Observability Achieved 4X Deployment Velocity with Cypress
ServiceNow’s Entitlement Management Transformation with SAP
ServiceNow Hyperscaler Alliances Amplifying GTM
ServiceNow AI & Partnerships Drive $10Bn ARR Milestone
How ServiceNow Masters Cloud GTM
How ServiceNow uses interactive content to drive product adoption
ServiceNow - Customer Case Study
How ServiceNow Drives Customer Expansion at Scale Through Partners
ServiceNow Emphasizing Employee Well-Being Beyond Health Insurance
ServiceNow develops laser-targeted webinar program with ON24
How ServiceNow Scales Partner Webinar Program 78% and Saves Months of Work with ON24
ServiceNow crushes campaign with Anteriad: 200x ROI, 91% new contacts
Servicenow Notify Leverages Twilio SMS and Voice for Fast Response to It Issues And Outages
ServiceNow - Customer Case Study
ServiceNow selects Adobe Experience Platform to advance B2B customer experience
ServiceNow - Customer Case Study
ServiceNow Improving Security Posture for System Access and Authorization
ServiceNow - Customer Case Study
ServiceNow - Customer Case Study
ServiceNow gains business scalability, speeds time to market with SAP on Microsoft Azure
Over 67+ pipeline opportunities produced over a 10-week timeline
Hydro One adapts payroll functions to help manage disruption
ServiceNow - Customer Case Study
Learn how ServiceNow leveraged RainFocus’ data-rich platform to create an intuitive mobile experience for roadshow attendees
Focusing on Customer Journeys to Double Traffic
ServiceNow - Customer Case Study
ServiceNow - Customer Case Study
PPC Strategy Leads to 73% Increase in Conversions
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