ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. Customers use service models to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. ServiceNow delivers a ‘lights-out, light-speed’ experience through enterprise cloud – built to manage everything as a service.

Case Studies

Showing 35 Success Stories about Software and Services used by ServiceNow

ServiceNow Hyperscaler Alliances Amplifying GTM

ServiceNow scales partner webinar program 78% and saves weeks of work with ON24

ServiceNow achieves 538% more pipeline influence with ON24

ServiceNow Protects Employees and Delivers Rapid Vaccine Reimbursements with Espresa

ServiceNow achieves 3,000+ leads annually and 30%+ pipeline growth with Informa TechTarget

ServiceNow - Customer Case Study

ServiceNow boosts customer adoption with Paperflite’s Cleverstory

How ServiceNow Masters Cloud GTM

ServiceNow AI & Partnerships Drive $10Bn ARR Milestone

ServiceNow Achieves 200x ROI and 91% Net New Contacts with Anteriad

ServiceNow achieves seamless entitlement visibility and renewal insights with SAP Entitlement Management

ServiceNow Cloud Observability achieves 4X deployment velocity with Cypress

Servicenow - Customer Case Study

How Wipro and ServiceNow fueled one of the biggest IT transformation projects in the world

ServiceNow Establishes Digital Trust at Scale with Keyfactor

Cartesia voice AI technology to be integrated with new ServiceNow AI Voice Agents

ServiceNow achieves faster deal velocity and higher revenue with Databricks

ServiceNow triples video output with Trainn

ServiceNow gains business scalability, speeds time to market with SAP on Microsoft Azure

PPC Strategy Leads to 73% Increase in Conversions

ServiceNow - Customer Case Study

ServiceNow achieves faster help desk response and improved car-buying experiences with Unisys managed ITSM support

Focusing on Customer Journeys to Double Traffic

ServiceNow delivers personalized mobile event experiences with RainFocus

ServiceNow achieves 1.7X win-rate and democratized, scalable value across sales with XFactor

Hydro One maintains payroll continuity with Capgemini and ServiceNow

Over 67+ pipeline opportunities produced over a 10-week timeline

ServiceNow achieves rapid incident response with Twilio SMS and Voice

ServiceNow - Customer Case Study

ServiceNow accelerates revenue growth with Visualize

ServiceNow achieves tighter system access control and compliance with BeyondTrust Privilege Management for Unix & Linux

ServiceNow - Customer Case Study

ServiceNow achieves better B2B customer experiences with Adobe Experience Platform

ServiceNow - Customer Case Study

ServiceNow Complies with Mexico Tax Regulations by Using Axosnet’s Digital Invoice Verifier

No matching case studies