ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. Customers use service models to define, structure and automate the flow of work, removing dependencies on email and spreadsheets to transform the delivery and management of services for the enterprise. ServiceNow enables service management for every department in the enterprise including IT, human resources, facilities, field service and more. ServiceNow delivers a ‘lights-out, light-speed’ experience through enterprise cloud – built to manage everything as a service.

Case Studies

Showing 34 Success Stories about Software and Services used by ServiceNow

ServiceNow Hyperscaler Alliances Amplifying GTM

ServiceNow scales partner webinar program 78% and saves weeks of work with ON24

ServiceNow achieves 538% more pipeline influence with ON24

ServiceNow Emphasizing Employee Well-Being Beyond Health Insurance

ServiceNow achieves 3,000+ leads annually and 30%+ pipeline growth with Informa TechTarget

ServiceNow - Customer Case Study

How ServiceNow uses interactive content to drive product adoption

How ServiceNow Masters Cloud GTM

ServiceNow AI & Partnerships Drive $10Bn ARR Milestone

ServiceNow crushes campaign with Anteriad: 200x ROI, 91% new contacts

ServiceNow’s Entitlement Management Transformation with SAP

ServiceNow Cloud Observability achieves 4X deployment velocity with Cypress

Servicenow - Customer Case Study

How Wipro and ServiceNow fueled one of the biggest IT transformation projects in the world

ServiceNow Establishes Digital Trust at Scale with Keyfactor

Cartesia voice AI technology to be integrated with new ServiceNow AI Voice Agents

Accelerating sales pipelines with real-time go to market

ServiceNow gains business scalability, speeds time to market with SAP on Microsoft Azure

PPC Strategy Leads to 73% Increase in Conversions

ServiceNow - Customer Case Study

ServiceNow - Customer Case Study

Focusing on Customer Journeys to Double Traffic

Learn how ServiceNow leveraged RainFocus’ data-rich platform to create an intuitive mobile experience for roadshow attendees

ServiceNow achieves 1.7X win-rate and democratized, scalable value across sales with XFactor

Hydro One adapts payroll functions to help manage disruption

Over 67+ pipeline opportunities produced over a 10-week timeline

ServiceNow achieves rapid incident response with Twilio SMS and Voice

ServiceNow - Customer Case Study

ServiceNow - Customer Case Study

ServiceNow achieves tighter system access control and compliance with BeyondTrust Privilege Management for Unix & Linux

ServiceNow - Customer Case Study

ServiceNow selects Adobe Experience Platform to advance B2B customer experience

ServiceNow - Customer Case Study

ServiceNow Complies with Mexico Tax Regulations by Using Axosnet’s Digital Invoice Verifier

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