Prodigal Technologies Inc B2B Case Studies & Customer Successes

Prodigal is a cloud-based Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance. Collection agencies, healthcare providers, and lenders depend on Prodigal to unlock insights that drive win-win financial outcomes. With decades of industry and data science expertise, Prodigal’s team is ready to work with clients to optimize operations and quality assurance. Nearly one in five U.S. borrowers have already engaged with Prodigal during more than 200 million interactions.

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Prodigal Technologies Inc B2B Case Studies & Customer Successes

Case Studies

Increased revenue without the cost of increased headcount

Bill Gosling Outsourcing completes call reviews 3-4X faster

More insight into your agency network drives compliance and performance

Collect efficiently while delivering a great customer experience

Uncovering agent behaviors driving loss and risk

FFAM360 raises repayments, streamlines compliance, and regains in-call time

FFAM360 uses Prodigal ProInsight to cut compliance time 90%

FCS stops compliance violations in their tracks

Cost savings with reduced QA headcount and 4X ROI

Gatestone leads the competition in compliance and QA with ProInsight

InDebted - Customer Case Study

Increased payments with a data-driven email strategy

Fintech lender achieves cost savings by reducing average call handle time

Healthcare debt collections agency cuts call wrap time 50%

Leading law firm increases audit speed 5X and disposition accuracy 95%

Time and cost savings at Optio Solutions with ProInsight

ProNotes helps Rash Curtis & Associates increase in-call time 30%

Driving patient retention and protecting client reputation with conversation data

Unifin Inc - Customer Case Study

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