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Boomtown is the world’s first Customer Experience Management company. CXM picks up where CRM ends. They help enterprises and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control.
Boomtown B2B Case Studies & Customer Successes
Case Studies
Showing 20 Boomtown Customer Success Stories
BLUEDOG achieves 3-day customer activation with Boomtown
BLUEDOG
Lance Brown
BLUEDOG
i3 Verticals activates over 200 QSRs nationwide with Boomtown
i3 Verticals
Brian Wesley
Director of Support Services
i3 Verticals launches its POS network on time with Boomtown's OvationCXM
i3 Verticals
KeyBank achieves better merchant services CX and lower costs with Boomtown's OvationCXM
KeyBank
KeyBank transforms SMB banking experience with Boomtown
KeyBank
John Briggs
Head of Commercial Product & Innovation
Lightspeed achieves nationwide in-person support for point-of-sale customers with Boomtown
Lightspeed
Lightspeed improves nationwide customer support with Boomtown
Lightspeed
Peter Dougherty
Vice President, Partnerships
MerchantE achieves improved merchant support and self-service with OvationCXM
MerchantE
National Processing scales 24/7 customer support with OvationCXM
National Processing
Payment Depot achieves 24/7 customer support with Boomtown
Payment Depot
Payment Depot delivers 24/7 customer support with Boomtown
Payment Depot
Bud Zepeda
Manager, Technical Support Team
QubicaAMF achieves faster bowling support with Boomtown's OvationCXM
QubicaAMF
Rectangle Health delivers fast, high-quality customer support with OvationCXM
Rectangle Health
Rectangle Health achieves 24x7 seamless remote support with Boomtown
Rectangle Health
Sandie Ryan
Senior Director Customer Experience
a tier 1 bank streamlines treasury onboarding with OvationCXM
Tier 1 Bank (Commercial Treasury Team)
a tier 1 U.S. bank optimizes merchant services with OvationCXM
Tier 1 U.S. Bank
a top 5 U.S. bank improves merchant services support with OvationCXM Knowledge Module
Top 5 U.S. Bank
a U.S. super regional bank achieves seamless treasury file migration with Boomtown
U.S. Super Regional Bank
Vivid achieves better customer support with Boomtown's OvationCXM
Vivid
Vivid achieves seamless customer support and faster growth with Boomtown
Vivid
Derek Henmi
Chief Executive Officer
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