Case Study: QubicaAMF achieves faster bowling support with Boomtown's OvationCXM

QubicaAMF speeds bowling center installations with Boomtown's field service support

QubicaAMF, the world's largest bowling equipment provider, faced a challenge in supporting its rapid growth. The company needed a large network of qualified field technicians to ensure timely installations and upgrades for its bowling center customers across the nation. To meet this need, they partnered with vendor Boomtown and its OvationCXM field service solution.

Boomtown implemented its OvationCXM field services to provide reliable onsite support for QubicaAMF. The solution included a team of technicians to install and modernize bowling centers, troubleshoot network hardware, and install new equipment. Utilizing Boomtown's own pioneering software, technicians were provided with site-specific information, which standardized processes and led to faster, more effective service, getting customers up and running more quickly.

QubicaAMF