Case Study: i3 Verticals launches its POS network on time with Boomtown's OvationCXM

i3 Verticals launches POS network for 200+ QSRs in 90 days with Boomtown

i3 Verticals, a technology company and national leader in POS solutions, faced the challenge of deploying a new point-of-sale network to over 200 quick service restaurants within a demanding 90-day deadline. To meet this complex project, which was further complicated by the holiday season and harsh winter weather, i3 Verticals turned to vendor Boomtown and its OvationCXM platform for managed services and onsite installation support.

Boomtown's OvationCXM platform provided the solution by scheduling technicians, managing all project communications, and delivering real-time visibility into each installation. This allowed i3 Verticals to successfully complete the majority of the installs within a week of the first order, successfully meeting the tight deadline despite the seasonal complexities.

i3 Verticals