CallTrackingMetrics is an award-winning, global conversation analytics company founded and led by a husband-wife team that enables marketers to make effective data-driven decisions and increase ROI. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to track and attribute all online and offline leads across multiple platforms through native integrations with core tools like Google Ads and Analytics, HubSpot, Salesforce, Zoom, and Facebook. CallTrackingMetrics is named an industry leader, year after year, by top software publications like G2 and Capterra and regularly recognized for its growth and innovative culture. CallTrackingMetrics.com
CallTrackingMetrics B2B Case Studies & Customer Successes
Case Studies
Showing 27 CallTrackingMetrics Customer Success Stories
How 10xfive Increased Their Call Center Answer Rate by 20%
10Xfive
Cynthia Cassidy
Vice President of Sales Center
Never Miss Another Phone Call Software Solutions for Addiction Treatment Facilities
Asana Recovery
Amber Vaughan
Director of Admissions
Driven Approach to Optimizing ROAS/Lead Value with CallTrackingMetrics
BAM
How CallTrackingMetrics Helps Banyan Treatment Centers Grow, Scale, and Provide Care
Banyan Treatment Center
Theresa Lithgow
Admissions Manager
Bipath (ContactCloud) achieves up to 328% higher conversions with CallTrackingMetrics
Bipath
Michael Barnett
Founder
Black Propeller achieves 70% higher customer retention and 30% increase in conversions with CallTrackingMetrics
Black Propeller
John Thornton
Chief Executive Officer
Callbox achieves 30% lower call costs and up to 600% reduced acquisition costs with CallTrackingMetrics
Callbox
Eyal Gershon
Call Tracking for Marketers, MarTech, and Everyone In Between
Callbox
Eyal Gershon
Captain Dave’s Dolphin Safari increases call conversions (25% → 35%) and ad ROI with CallTrackingMetrics
Captain Dave’s Dolphin Safari
Gisele Anderson
Vice President
Coalmarch achieves measurable call-driven ROI and real-time agent insights with CallTrackingMetrics
Coalmarch
Christin Nein
Director of Product Management
How CTM Clients are Successfully Navigating COVID-19
Coalmarch
How CTM Gave my Client 300% Better Visibility into their Digital Campaigns
Compound
How the Data from CallTrackingMetrics Impacts Marketing and Sales
Digital Reach Agency
Ben Childs
President
How An Award-Winning Addiction Treatment Center Uses Call Tracking & Attribution to Reach Patients and Provide Care
Discovery Institute
Marisa Disisto
Contact Center Manager
Griswold Home Care achieves marketing ROI and faster franchise growth with CallTrackingMetrics
Griswold Home Care
Ron Patterson
Vice President of Marketing and IT
How CTM Helped Gutter Helmet Optimize their Marketing Campaigns
Gutter Helmet
Delphin Thebaud
Manager
How can call tracking technology be used in the addiction treatment industry
Large Alcohol or Drug Addictions Treatment Service Provider
Call Tracking and Marketing Attribution Win Big in the Home Services Industry
Leadhub
Aaron Watters
Chief Executive Officer
Practice the Best Healthcare Marketing with Data-backed Decisions
Leading Healthcare Service Provider
How can a healthcare provider use data in their marketing
Leading Healthcare Services Provider
Lice Clinics of America achieves 70% growth in calls and leads and 50% texting cost savings with CallTrackingMetrics
Lice Clinics of America
Jessica Eddowes
Vice President Digital & Ecommerce
Long Fence achieves 49% call-center conversion and 10% YoY revenue growth with CallTrackingMetrics
Long Fence and Home
Sami Badra
Marketing and Call Center Manager
How this Advertising Management Agency Gets their Clients “Killer Results”
Loud Rumor
Mike Arce
Founder
Phoenix Rising Behavioral Health Care Services achieves higher marketing ROI and better call attribution with CallTrackingMetrics
Phoenix Rising Behavioral Health Care Services
Ben Kaneaiakala
Chief Executive Officer
How an Eco-Tourism Agency found an “All-in-One Solution” for their Reservation Center
Skyline Eco-Adventures
Thomas Kratsch
Director of Marketing
How CallTrackingMetrics Helped Southeastern Recovery Center Streamline Its Marketing and Admissions Process
Southeastern Recovery Center
Jake Gorman
Director of Marketing
How CallTrackingMetrics Helps Our Clients Close More Sales and Make More Money
StubGroup Advertising
John Horn
Director of Digital Performance
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