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B2B Case Studies Featuring Royal Caribbean as the Customer
Explore case studies featuring Royal Caribbean as the customer — learn how vendors and partners helped Royal Caribbean solve real business challenges.
Case Studies
Showing 33 Success Stories about Software and Services used by Royal Caribbean
Royal Caribbean - Customer Case Study
Royal Caribbean - Customer Case Study
Royal Caribbean Salesforce Integrated Mobile App
Royal Caribbean’s Click-Through Rates Sail Higher with RealTime Email
Clever mini content cuts drove shareability online and social as each element of the ship was shared and celebrated
Royal Caribbean Cruises Maximizes Contact Center Efficiency with Conversational Virtual Agent
Royal Caribbean
Cristy Mestre Quintero
Director of Operations
Award Winning! 102% Increase In Bookings For Royal Caribbean - SEO
Royal Caribbean
Hannah Wetherill
Senior Media Planning & Partnerships Manager
Royal Caribbean - Customer Case Study
Royal Caribbean - Customer Case Study
Royal Caribbean - Customer Case Study
Royal Caribbean Delivers a Real-Time Personalized Guest Experience
Royal Caribbean Drives Engagement and Rewards Exploration Via Interactive Ship Tour Engagement Hub
Royal Caribbean - Customer Case Study
Royal Caribbean Helping customers get the most relevant information with Google's Data Cloud
Royal Caribbean
Chad Grospe
AVP International Marketing
Royal Caribbean achieves real-time portfolio visibility and major cost & time savings with Globant
Royal Caribbean achieves a Smart, Digital Guest Experience at Sea with Globant
Royal Caribbean - Customer Case Study
Royal Caribbean
Dominick Flores
Project Manager, Newbuild and Revitalization
Royal Caribbean boosts passenger satisfaction, loyalty, and advocacy with Qualtrics
Royal Caribbean
Kristina Murray
Insights Manager
Royal Caribbean achieves streamlined global communication and faster project delivery with Higher Logic Vanilla
Royal Caribbean
Oscar Guerrero
Senior Account Executive, Global Marketing
Royal Caribbean - Customer Case Study
Royal Caribbean
Helen Beck
Regional Director EMEA
Royal Caribbean - Customer Case Study
Royal Caribbean consolidates global infrastructure and boosts call-center performance with Citrix
Royal Caribbean
Scott Hartman
Reservation Supervisor
How CMB is helping Royal Caribbean measure guest experience and improve customer satisfaction and retention.
Royal Caribbean
Kara Wallace
Director, Consumer Insights and Marketing Strategy
Royal Caribbean - Customer Case Study
Royal Caribbean - Customer Case Study
Royal Caribbean achieves 6.5x more bookings and 80% lower cost per booking with Quantcast
Launching cruise technology to press and influencers to help them Sea Beyond
Royal Caribbean achieves faster IT delivery and lower costs with TIBCO Software's integration platform
Royal Caribbean
Jose Machado
Associate Vice President Software Engineering
X-Analysis Solves Mysteries and Speeds IBM i Modernization for Royal Caribbean
Royal Caribbean
Ryan Smith
Modernization Specialist
Giving Royal Caribbean International’s four million annual guests the first day of their vacation back
Royal Caribbean - Customer Case Study
Royal Caribbean - Customer Case Study
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