Case Study: Royal Caribbean achieves faster IT delivery and lower costs with TIBCO Software's integration platform

Royal Caribbean Speeds IT Delivery and Reduces Costs with TIBCO’s Integration Platform

Royal Caribbean, the world’s second-largest cruise company, needed to make IT faster and cheaper while supporting everything from reservations and onboard operations to sales and supply chain. Faced with monolithic legacy applications and a growing roster of partners and digital channels, the IT team sought a cohesive, ship-and-shore integration foundation and governance to transform legacy systems into reusable services and APIs.

By implementing TIBCO’s integration platform as an enterprise hub, Royal Caribbean created a services layer and API catalog that enables reuse, faster development, and large-scale governance. The result: accelerated delivery at lower cost, easier partner integrations without custom coding, real-time data access across legacy and packaged systems, and improved guest experiences (for example, targeted offers driven by event-based flows), all supporting billions of transactions and ongoing operational savings.

Royal Caribbean

Jose Machado

Associate Vice President Software Engineering