National Australia Bank achieves a 45% conversion lift and 400% more content changes with Adobe Marketing Cloud
National Australia Bank
Todd Copeland
General Manager Of Digital
B2B Case Studies Featuring National Australia Bank as the Customer
Explore case studies featuring National Australia Bank as the customer — learn how vendors and partners helped National Australia Bank solve real business challenges.
Case Studies
Showing 24 Success Stories about Software and Services used by National Australia Bank
National Australia Bank achieves 87% reduction in at‑home IT issues and 4 hours saved per incident with Cyara ResolveAX
National Australia Bank
Caroline Trang
Tech Product Manager
National Australia Bank - Customer Case Study
National Australia Bank - Customer Case Study
National Australia Bank achieves enterprise-wide process transparency and a 158% increase in automated controls with SAP Signavio
National Australia Bank
Jonathan Redfern
Executive, Control and Process Management
National Australia Bank achieves 75% automated contacts and NPS jump to 63 with FICO Customer Communication Services
National Australia Bank
Jonathan McCleery
Head of Collections
National Australia Bank strengthens privileged access security and scales PAM enterprise-wide with CyberArk
National Australia Bank
Joel Harris
Manager
National Australia Bank achieves low-latency, always-on market data access with Hazelcast IMDG
National Australia Bank - Customer Case Study
National Australia Bank Adopts Active Operations Management to transform customer service performance
National Australia Bank
Nigel Adams
General Manager of Operations & Services
National Australia Bank achieves 3x collections capacity and industry-leading recovery with FICO
National Australia Bank
Matthew Ricker
Head of collections
National Australia Bank Shortens Call-Center Holds by 30%, Decreases Internal Inquiries by 90%, and Boosts Staff and Customer Satisfaction
National Australia Bank
Anthony Micomonaco
Manager, Knowledge Management, Product and Markets
National Australia Bank achieves real-time customer insight and higher retention with Teradata
National Australia Bank & StatPro Revolution
National Australia Bank
Mubin Rahimi
Head of Investor Services
National Australia Bank achieves streamlined brand management and self‑service with IntelligenceBank BrandHub
National Australia Bank
Samir Elbelli
Brand Consultant
National Australia Bank achieves a 45% conversion lift and 400% more content changes with Adobe Target
National Australia Bank
Todd Copeland
General Manager Of Digital
National Australia Bank achieves 45% conversion lift and 400% more content changes with Adobe Analytics
National Australia Bank
Todd Copeland
General Manager of Digital
National Australia Bank achieves agile digital experiences and a 45% conversion lift with Adobe Experience Manager
National Australia Bank
Todd Copeland
General Manager of Digital
National Australia Bank achieves a Tier III-certified, energy-efficient data center (99.999% uptime; 40% lower power use) with Digital Realty
National Australia Bank unifies payments processing
National Australia Bank achieves consolidation of 36 contact centers into one virtualized platform with Cyara
National Australia Bank
Graham Cronin
Head of Network Services
National Australia Bank achieves 50% reduction in testing team and improved speech-recognition accuracy with Cyara
National Australia Bank
Sam Jackal
Program Manager, Direct Voice Channels
National Australia Bank achieves 400% more content changes and a 45% conversion lift with Adobe Experience Manager (Adobe)
National Australia Bank
Todd Copeland
General Manager of Digital
National Australia Bank achieves faster, more reliable software deployment and simplified file services with Avanade's Windows Server 2008 solution
National Australia Bank
David Bryan
Head of Regional Architecture, Strategy and Transformation, National Australia Bank
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