Designing an exciting and unique brand experience for key customer journeys with Medibank
B2B Case Studies Featuring Medibank as the Customer
Explore case studies featuring Medibank as the customer — learn how vendors and partners helped Medibank solve real business challenges.
Case Studies
Showing 26 Success Stories about Software and Services used by Medibank
Medibank builds on longtime partnership with FIS to unlock treasury optimization
How Medibank & ahm accelerated its delivery and improved its customer experience from our testing
Medibank
Rizwan Javed
Test Practice Lead
Supporting Medibank’s Customer Engagement & Health Conversations Through Digital Signage
Medibank switched to Xakia from a cumbersome software stack
Medibank
Kerryn Saric
Senior Legal Counsel
Empowering SEO for Private Health Insurer Medibank
Medibank
Juan Campos
Digital Experience Specialist
Medibank - Customer Case Study
Medibank - Customer Case Study
Medibank
Chris Gebbie
Program Manager
Medibank achieves centralised, compliant marketing operations and up to 30% less admin with IntelligenceBank
Medibank
Jonathan Goh
Automation and Audience Lead
Medibank achieves rapid hiring of 150 qualified healthcare professionals in 10 days with Vervoe
Medibank
Jeremy Crawford
Head of Talent Acquisition
Medibank achieves record service NPS and business growth with InMoment VoC analytics
Medibank
Nathan Chung
Service NPS and Voice of Customer Team Manage
Sourcing Strategy for Engaging Indigenous Contingent Workers at Medibank
Medibank - Customer Case Study
Medibank
Peter Caddy
Head of Digital
Medibank achieves unified service management and higher self‑service adoption with ServiceNow
Medibank
Natalie McIntosh
Service Integration Manager
Using email marketing to drive diversification across insurance products
Medibank
Jodie Baker
Direct Marketing Manager
Using responsive email marketing to increase customer retention
Medibank
Jodie Baker
Direct Marketing Manager
Medibank - Customer Case Study
Medibank achieves streamlined, compliant administration of the Medibank Health Research Fund with Good2Give
Medibank
Rita Marigliani
Head of Corporate Responsibility and Wellbeing
Medibank - Customer Case Study
Medibank - Customer Case Study
Medibank - Customer Case Study
Medibank achieves 100% ransomware prevention with Carbon Black
Medibank
Stuart Harrison
Chief Information Security Officer
Medibank - Customer Case Study
Medibank - Customer Case Study
Building a healthy cloud ecosystem
Medibank
Jonathan Coles
General Manager, IT Service Operations
Medibank Transforming the Customer Experience with Centralised Big Data Platform
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