Medibank improves Indigenous contingent workforce diversity with CXC Global
B2B Case Studies Featuring Medibank as the Customer
Explore case studies featuring Medibank as the customer — learn how vendors and partners helped Medibank solve real business challenges.
Case Studies
Showing 31 Success Stories about Software and Services used by Medibank
Medibank enhances customer health engagement with Engagis digital signage
Medibank improves workplace performance with DeakinCo.
Medibank boosts organic traffic with Botify
Medibank boosts marketing efficiency and compliance with IntelligenceBank
Medibank achieves award-winning CX transformation with InMoment
Medibank builds on longtime partnership with FIS to unlock treasury optimization
Medibank accelerates delivery and improves customer experience with Planit
Medibank
Rizwan Javed
Test Practice Lead
Supporting Medibank’s Customer Engagement & Health Conversations Through Digital Signage
Medibank achieves greater legal visibility and efficiency with Xakia
Medibank
Kerryn Saric
Senior Legal Counsel
Medibank achieves stronger organic search growth with Botify
Medibank
Juan Campos
Digital Experience Specialist
Medibank - Customer Case Study
Medibank - Customer Case Study
Medibank
Chris Gebbie
Program Manager
Medibank achieves centralised, compliant marketing operations and up to 30% less admin with IntelligenceBank
Medibank
Jonathan Goh
Automation and Audience Lead
Medibank achieves rapid hiring of 150 qualified healthcare professionals in 10 days with Vervoe
Medibank
Jeremy Crawford
Head of Talent Acquisition
Medibank achieves record service NPS and business growth with InMoment VoC analytics
Medibank
Nathan Chung
Service NPS and Voice of Customer Team Manage
Medibank achieves unified service management and higher self‑service adoption with ServiceNow
Medibank
Natalie McIntosh
Service Integration Manager
Medibank - Customer Case Study
Medibank
Peter Caddy
Head of Digital
Designing an exciting and unique brand experience for key customer journeys with Medibank
Using email marketing to drive diversification across insurance products
Medibank
Jodie Baker
Direct Marketing Manager
Using responsive email marketing to increase customer retention
Medibank
Jodie Baker
Direct Marketing Manager
Medibank - Customer Case Study
Medibank achieves streamlined, compliant administration of the Medibank Health Research Fund with Good2Give
Medibank
Rita Marigliani
Head of Corporate Responsibility and Wellbeing
Medibank - Customer Case Study
Medibank - Customer Case Study
Medibank - Customer Case Study
Medibank achieves 100% ransomware prevention with Carbon Black
Medibank
Stuart Harrison
Chief Information Security Officer
Medibank - Customer Case Study
Medibank accelerates retail onboarding and transformation with DeakinCo.
Building a healthy cloud ecosystem
Medibank
Jonathan Coles
General Manager, IT Service Operations
Medibank Transforming the Customer Experience with Centralised Big Data Platform
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