Case Study: Medibank achieves rapid hiring of 150 qualified healthcare professionals in 10 days with Vervoe

How Medibank Hired 150 Qualified Healthcare Professionals in Just 10 Days

Medibank, a major Australian telehealth employer, needed to hire 150 mental health counselors within 10 business days at the start of the COVID‑19 crisis. Facing high volumes and the need for fair, skills‑focused screening, Medibank partnered with Vervoe to deploy an online assessment/interview platform that could scale rapidly while maintaining a strong candidate experience.

Using Vervoe, Medibank moved critical skill checks (like nurse triage and IT proficiency) to the front of the process and created branded, end‑to‑end online assessments and communications. The approach allowed them to assess roughly 3,000 applicants in two weeks with a 90% completion rate, select the best 150 hires within the required timeframe, deliver timely feedback, reduce bias in screening, and continue expanding virtual recruitment with Vervoe.

Medibank

Jeremy Crawford

Head of Talent Acquisition