Klarna is one of Europe’s leading payments providers and a newly-licensed bank, which wants to revolutionise the payment experience for shoppers and merchants alike. Founded in Stockholm, Sweden, in 2005, their give online consumers the option to pay now, pay later or over time offering a simple, safe and smoooth checkout experience. Klarna now works with 90,000 merchants, including ASOS, Adidas, Arcadia Group and IKEA. Klarna has 2,000 employees and is active in 14 countries. Klarna is backed by investors such as Sequoia Capital, Bestseller Group, Atomico, VISA and Permira.

Case Studies

Showing 30 Success Stories about Software and Services used by Klarna

Klarna achieves confident global market launches with Attest

How Klarna's AI assistant redefined customer support at scale for 85 million active users

Klarna achieves global payment growth and higher conversion with Stripe

Klarna achieves higher resolution rates with Cobrowse.io

How AI helped Klarna save 37% of marketing costs

Klarna increases acceptance rates and reduces payment costs with Checkout.com

Klarna achieves faster, data-driven UX research with Lyssna

Klarna makes user-informed decisions at 10x scale with Maze

Klarna achieves global collections scalability with InDebted

Klarna Super-flexible, non-guaranteed campaign with an always-on approach

How Klarna is making shopping more sustainable for millions

Klarna Uses In-Game Advertising to Reach Modern Shoppers

How Klarna Magnified Sales and Elevated Shopping Experiences for The Essence Vault using Cartloop

Klarna wows its 80M customers with instant responses and rapid resolutions with Freshchat

Klarna achieves 505% Instagram engagement increase and 1.2B impressions with Sprout Social

Klarna - Customer Case Study

A 48-hour, digital shopping pop-up brings Klarna's four easy payments of nothing to America in smoooth fashion

Klarna achieves rapid, scalable credit risk decisioning and increased agility with Provenir

Klarna - Customer Case Study

Do Deferred Payment Methods Encourage Users to Buy

Klarna achieves rapid global expansion and seamless virtual-card payments with Marqeta

Klarna - Customer Case Study

Klarna achieves consistent global branding and faster go-to-market with Bynder

Klarna boosts lead generation with Precis Digital

Klarna - Customer Case Study

Klarna - Customer Case Study

Klarna - Customer Case Study

Klarna - Customer Case Study

Klarna - Customer Case Study

Klarna achieves 60% year-over-year growth and frictionless payments with Cloudera (Hortonworks Data Platform)

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