Case Study: Klarna achieves rapid, scalable credit risk decisioning and increased agility with Provenir

How Klarna Is Increasing Agility With Credit Risk Analytics

Klarna, a leading payments provider, needed to replace a legacy credit-risk system with a flexible, real‑time decisioning platform to support rapid multi‑country growth and high transaction volumes. After a rigorous selection and proof‑of‑concept process, Klarna selected Provenir and its Provenir Risk Analytics and Decisioning Platform (Decisioning Cloud) to provide agile rules management, advanced analytics and easy integration with existing systems and partners.

Provenir implemented customer and merchant onboarding and due‑diligence applications that deliver instant risk decisions, process hundreds of transactions per second, and integrate with partners such as iovation. The business‑configurable solution reduced implementation and maintenance time and costs, enabled Klarna’s teams to configure country‑specific rules with minimal IT involvement, and supported a rapid rollout — initial implementation in Denmark in just over four months, the remaining 18 European countries in under nine months, and the U.S. deployment in a few weeks — improving onboarding and scalability across markets.

Klarna

Brian Billingsley

Chief Executive Officer