Japan Airlines onboards AI to change the customer travel experience
Japan Airlines
Takayuki Okamoto
Manager of the Web Sales Department
B2B Case Studies Featuring Japan Airlines as the Customer
Explore case studies featuring Japan Airlines as the customer — learn how vendors and partners helped Japan Airlines solve real business challenges.
Case Studies
Showing 17 Success Stories about Software and Services used by Japan Airlines
Japan Airlines Cuts Ad Fraud & Achieves 15% CVR Growth in Two Months
Japan Airlines unlocks mobile meal ordering for business class
Japan Airlines
Yu Abe
Director, IT Planning & Promotion Department
Japan Airlines - Customer Case Study
Increasing Direct Bookings with Email Price Alerts
Japan Airlines Accelerates a Secure and Efficient Digital Transformation Using AWS
Japan Airlines
Kazuhiro Kurita
Manager, IT Operations and Planning Department, IT Planning Division
Building a hybrid cloud infrastructure to support and realize JAL’s vision
Japan Airlines
Masashi Oshima
Hybrid Cloud Infrastructure Program Manager
Building a hybrid cloud infrastructure to support and realize JAL's vision
Japan Airlines
Hideaki Yaze
Hybrid Cloud Infrastructure Architect
Japan Airlines partners with IBM Consulting to overcome market disruption and accelerate digital transformation
Japan Airlines
Takafumi Asako
Manager, General Administration Systems, IT Planning & Promotion Department
Japan Airlines achieves unified employee collaboration and better customer service with Salesforce
Japan Airlines
Tadashi Fujita
Senior Managing Executive Officer
JAL Successfully Conveying Corporate Messages to More than 36,000 Employees
Japan Airlines
Yuko Takahashi
IT Promotion Planning Department
Japan Airlines achieves 32% lower cost per acquisition and doubled click-through rates with Adobe Advertising Cloud DSP
Japan Airlines
Jonathan Wan
Director of Global Marketing, Media & Social
Japan Airlines Co., Ltd. Selects Domo to Optimize Business Data and Maximize Marketing ROI in Real-Time
Japan Airlines
Toshio Yamana
Director, Web Communication Group
Payments prove decisive for Japan Airlines’ online growth
Japan Airlines
Yuka Kobuki
Manager, Web Sales Department
Japan Airlines - Customer Case Study
Japan Airlines Uses Kintone to Eliminate Workflow Redundancies, Improve Customer Relations
Japan Airlines achieves improved employee heatstroke prevention with NTT Communications' IoT health-monitoring solution
Japan Airlines
Toshiki Fujinami
Future Technologies Planning IT Planning & Management Department
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