Case Study: Japan Airlines achieves improved employee heatstroke prevention with NTT Communications' IoT health-monitoring solution

Using IoT to Protect Employees Test of health monitoring system gets results and positive feedback from JAL sta

Japan Airlines (JAL) tested a wearable health‑monitoring system to protect ground staff from heatstroke. As part of its Embrace New Challenges initiative, JAL ran an August 2015 pilot at Naha Airport to address the risks faced by outdoor ground‑handling employees working in extreme heat who previously lacked quantitative health monitoring.

The pilot used hitoe® smart garments that transmitted heart‑rate and other biometric data via a transmitter and smartphone to NTT Com’s cloud over its mobile network for analysis and alerting. The test verified the system’s effectiveness in visualizing heat stress, generated positive feedback that the devices did not interfere with work, and demonstrated potential for wider workplace‑safety applications.

Japan Airlines

Toshiki Fujinami

Future Technologies Planning IT Planning & Management Department