Fossil consolidated tools to support 14 brands with Zendesk
Fossil Group
Zac Garcia
Manager of Global Customer Care Operations
B2B Case Studies Featuring Fossil Group as the Customer
Explore case studies featuring Fossil Group as the customer — learn how vendors and partners helped Fossil Group solve real business challenges.
Case Studies
Showing 20 Success Stories about Software and Services used by Fossil Group
Empowering customers to engage on any touchpoint with an omni-channel fulfillment hub
Fossil Group
Kent Heimes
Retail Solution Architect
Video recruitment as an integral part of FOSSIL Europe‘s recruitment strategy
Fossil Group
Thomas Jung
Head of Talent Acquisition EMEA
Refining Fossil’s strategic framework and sustainability messaging
Fossil Group
Kara DeVita
Senior Director- Social Impact at Fossil Group, Inc., Executive Director - Fossil Foundation
Fossil Group Unifies 17 Contact Centers Worldwide on CXone
Fossil Group
Kim Carrillo
Operations Manager
Fossil's RoAS grew by 500% in 60 days
Fossil Group - Customer Case Study
Content Anytime drives usage and allows Fossil to have a one-stop-shop for all learning needs
Fossil Group
James Webb
VP of Global People Development & Engagement
Fossil - Customer Case Study
Fossil Group
Stefani DeBerry
Senior E-Commerce Merchant
Fossil Group Making Time for Performance With a Strategic Platform That Wins
Fossil Group
James Webb
VP of Global People Development & Engagement
Online orders processed every 10 minutes and 18% growth: that requires straight-through processing
Fossil Group
Andy Hess
Vice President of Wholesale Applications
$4 in revenue for every $1 in influencer spend, through unique campaign design
How Fossil Unlocks Traffic and Sales with Instagram
Fossil Group - Customer Case Study
Fossil Group
Josef Otter
CEO
Fossil Group - Customer Case Study
Fossil consolidated tools to support 14 brands with Zendesk
Fossil Group
Bernie Gessner
Vice President of Global Customer Care & Retail Operations
Fossil consolidated tools to support 14 brands with Zendesk
Fossil Group
Bernie Gessner
Vice President of Global Customer Care & Retail Operations
Fossil consolidated tools to support 14 brands with Zendesk
Fossil Group
Bernie Gessner
Vice President of Global Customer Care & Retail Operations
Fossil Group uses the Keylight Platform to comply with new Conflict Mineral reporting requirements without incurring millions in additional costs
Fossil Group - Customer Case Study
Fossil Group
Dennis Thomas
Manager Systems Engineering IS Operations
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