Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
Showing 220 Zendesk Messaging Customer Success Stories
1-Stop Connections
Alex Wood
Head of Customer Service
99designs
Zach Kulas
Director of Global Support
ABC Glofox
Philip Lynch
Customer Service Manager
Accent Group Limited
Mark Rizza
Head of Supply Chain
Accor Plus
Christopher Douglas
Director of Member Services
Alfa-Bank
Vyacheslav Skorbezh
Director of Communications
amaysim
Peter James
Head of IT and Operations
Auctane
Chris Karp
Chief Customer Officer
Avon
Karolina Michalska
Head of Global People Services
Azimo
Kevin Miodek
Head of Customer Support and Operations
Baleària
Alessandro Zollino
Director of Customer Experience
Bally's Casino
Matthew Litherland
Senior Service Delivery Manager
Banc Sabadell
Jose Juan Martinez Auñón
Director of Customer Service Platforms and Conversational Banking
Bauhaus
Bea Niewiara
Contact Center Manager
Best Egg
Bill.com
Ashish Patel
Director of Customer Support
Bing Lee
Nigel Price
Head of E-commerce
Biobot
Phil Kowalski
Director of Customer Success
Birchbox
Leanna Nazzisi
Customer Operations Coordinator
Bitkub
Atthakrit Chimplapibul
Co-founder and Chief Executive Officer
Bloom & Wild
Isobel Mills
Lead Customer Delight Manager
Bolt
Toby Humphrey
Product Manager for Customer Support
Box
Jon Herstein
Senior Vice President of Customer Success
Bukalapak
Tine Ervina Effendi
Associate Vice President of Customer Satisfaction Management
Carousell
Chloe Ng
Internal Products Specialist
Carsales
Shaun Wilton
Customer Service Group Manager
Catapult
Thomas Powers
Vice President of Product Support
Catch Group
Ivan Trajkovski
Head of Customer Experience
Cebuana Lhuillier
Jean Henri Lhuillier
President and CEO
Circles.Life
Tom Brown
Customer Service Operations Manager
Connective
Tim McMinn
Training and Support Manager
CoreLogic
Sarah Edwards
Executive, Client Experience
Coursera
Michael Robichaud
Manager of Support Product
Daniel Wellington
Anton Blom
Customer Service Manager Europe
Datto
Jason Elston
Senior Director of North America Tech Support
Degreed
Kevin Barry
VP of Global Technical Services & Support
Deputy
Tim O'Mahony
Global Customer Support Director
Deputy
DevFactory
Rahul Subramaniam
Chief Executive Officer
DistroKid
Jasen Samford
Director of Artist Relations
Ditzo
Wouter de Vries
Performance Manager
Dollar Shave Club
Trent Hoerman
Senior Program Manager
Drizly
Brian White
Director
Dunlop Sports
Michael Mullen
Vice President of Operations
Ebates
Dylan Campopiano
VP of Member Services
Edmunds
Justin Smith
Manager of the Live Help Program
Element
Kammie Larkin
Customer Service Manager
Events DC
Albert DeGregorio
Director of Digital Workforce and Technical Partner Operations
Everlane
Shane Roach
Customer Experience Operations
Evernote
Gerald Hastie
Director of Global Customer Experience
Faberlic
Dmitrii Vertiporokh
Director of Digital Development
FABRIC TOKYO
Tomoko Sasaki
Manager of Customer Success Team
Federal Communications Commission
Dustin Laun
Contractor and Senior Advisor of Innovation and Technology
Feed.
Aurore Galland
Customer Support Happiness Manager
Fender
Darren Antram
Director of Sales Operations
Finalcad
David Vauthrin
Co-Founder and CMO
FoodPanda
Jorge Vernetta
Global Operations Manager
Fossil Group
Bernie Gessner
Vice President of Global Customer Care & Retail Operations
Fox Sports
Fred IT Group
Kerri McLellan
General Manager of Customer Experience
Freedom
Stacey Zavattiero
Customer Experience Manager
Freshly
Michael Wystrach
Chief Executive Officer
Fullscript
Marcus Sinclair
Head of Customer Success
Fútbol Emotion
Daniel Hsu
eCommerce Manager
G.M. Tour & Travel
Kit Sananwathananont
Managing Director
GCash
Joanne Avendano
Vice President of Customer Experience
GLL
Joseph Rham
Customer & Communities Director
Global Tech Manufacturer
Going
Rob Medina
Director of Member Success
Grove
Aashley Malsbury
Community Happiness Systems Manager
GrubHub
Schuyler Weinberg
Administrator
Grupo SOMA
Virgínia Santana
Customer Experience Manager
Handy
Dylan Henry
Director of Customer Experience
HealthJoy
Jeff Gratton
Vice President of Member Services
Higher Logic
Rick Black
Director of Customer Support
Hoag Health System
Michael Krug
Vice President of Human Resources
HomeBridge
Ben Chapman
Director of Client-Facing Experience and Analytics
Honeylove
Trevor Humphrey
VP of Customer Experience
iCard
Maria Angelova
Customer Service Manager
Impossible Foods
Gabrielle McCobin
Senior Manager of Customer Advocacy
InExchange
Lars Andersson
Head of Department
Infinity
Valentina Consalvo
CRM and Customer Care Manager
Jaycar
Neil Deo
Customer Experience Optimisation
JobAdder
Mark Lingard
Head of Customer Experience
Junkyard Golf Club
Ruth Derry
Customer Service Manager
Kamal Osman Jamjoom Group
Phillip Smith
Group Head of Digital
KEEN, Inc.
Evan Israel
Operations Specialist & Project Liaison
KRAFTON
Nakhyun Sung
Global Customer Support Manager
Kreditech
Pinaki Nanda
Systems Administrator
L’Oreal
David Desinger
ETNEHS Technician
LATAM Airlines
Monica Obando
Senior HR Manager
Lazada Group
Cedric Blum
Vice President of Customer Service
Le Tote
Aubrie Rice
Customer Development Manager
Leboncoin
Sabrina Amiri
Head of Content and Customer Service
Leboncoin
Elsa Cadoux
Director of Mobility Business Customer Operations
Liberty
Sophie Elgar
Quality and Training Manager
Life Fitness
Allyson Olsen
Director of Customer Care and Support
Lightspeed
Dan Ross
Support Operations Manager
LINE MOBILE
Anuchit Khamnoi
Head of Customer Service
Love, Bonito
Dione Song
CEO
Lovevery
Emily Sarver
VP, Customer Experience
Made.com
Dee Kumar
Head of Customer Services (UK)
MailChimp
Dave Carr
Assistant Director of Tech Support
MakeSpace
Sean Benedict
CX Operations Manager
ManageBac
Kieran Tully
Director of Customer Success
Match Group
Alice Curry
VP of Member Services
Medbridge
Joshua Bentley
Manager of Customer Support
Medline
Billy Abrams
Executive Vice President, Distribution
Mendelics
David Albergoni
Infrastructure and Facilities Manager
Micro Center
Beth Held
Director of Call Center Operations
Miinto
Konrad Kierklo
CEO
Miko
Sandeep Jindal
Vice President of Customer Experience
Minor Hotels
K’lee Challinger
Social Media Optimization and Real-time Customer Service Manager
Missouri Star Quilt Company
Wendi Mills
Customer Service Manager
Modsy
Stephanie Mohr
Head of Customer Success
Monese
Lauri Haav
Head of Customer Loyalty
MOO
Annelisa Brown
Manager of Customer Support and Insight
Motel
Lucy Hussey
Customer Service Manager
Mr. Green
Jesper Kärrbrink
Chief Executive Officer
MTN Ghana
Angela Solomon
Customer Social Media & Digital Channels Manager
MYOB
Chris Sinclair
Delivery Manager
mySugr
Anne Kainz
Customer Support Lead-Global
NatureBox
Sierra Schwidder
Customer Experience Manager
Netwealth
Matt Heine
Joint Managing Director
Nexon
Barry Schwartz
Associate Director of Customer Support
NEXT
Raz Razaq
Head of Customer Contact Experience Technology
Northmill Bank
Simon Nilsson
Chief Commercial Officer
NYX Gaming Group
Steve Ross
Head of U.S. Customer Service
Olala Homes
Ittai Savran
Chief Executive Officer
OLX
Cynthia Toral
Product Owner
OnePlus
Maria Kozlova
Data Analyst
OneSkin
Jessica-Rose Garcia
Customer Experience and Support Manager
Openly
Tim Kyse
Vice President of Customer Experience
Optimizely
Andrew Schreiner
Director of Customer Success Operations
Outreach
Ruth Frantz
Director of Technical Support
PayJoy
Gib Lopez
Co-Founder and Chief Operations Officer
PayNearby
Minakshi Taly
Project Manager
Peloton
Laura Mundell
Director of Member Support
Personify Health
Mike Clericuzio
Director of Service Support
Phonero
Haris Segetalo
Senior AI Trainer
Photobucket
Trishia Mercado
Senior Manager, Member Engagement
Plesk
Anton Maslov
Operations Manager
Plum
Santhosh Vijayananda
Customer Success Director
Prezi
Daniel Kovacs
Customer Support Manager
Printful
Lora Kimball
Customer Support Manager
Prodege
Kristie Leach
Senior Vice President of Customer Success & Operations
Prosper
Brian Taylor
Sr. Director of Customer Experience
Purple
Jane Griener
Director of Operations for Customer Care
Qualia
Nate Baker
Chief Executive Officer
Raddish Kids
Jennifer Buchanan
Customer Service and Retention Manager
RapidG
REA Group
Tim Sulzberger
Service Design and Innovation Manager
Recharge
Ty Bailey
VP of Technical Support
RedDoorz
Tia Dini Associate
Vice President, Customer Service
Reprise
Paul Vidal
Vice President Customer Success
Retail Solutions Inc.
Ryan McCarthy
Senior Director of Global Customer Operations
Reverb
Daniel Santrella
Director of Customer Engagement
Reward Gateway
Dimitar Kondakov
Head of Support
Riot Games
Shaun ‘BlueFire’ Randall
Product Manager Support Engineering
Sendcloud
Bas Smeulders
Founder
Sezzle
Nathen Brickner
Director of Support Enablement
Shaadi.com
Gourav Rakshit
Chief Executive Officer
ShearComfort
Madison McLellan
Operations Manager and Zendesk Administrator
ShipStation
Delano Mireles
Director of Worldwide Support
Showpo
Paul Waddy
Head of Operations
Siemens
Steven Franklin
Global Head of Customer Service
Simpleray
David Birchmier
Vice President
Singapore Life
James Shanahan
Chief Operating Officer
Slack
Ali Rayl
Vice President of Global Customer Experience
SlicePay
Suhas Reddy
Director of Operations
SodaStream
Leora Machlis
Director of Global Customer Care
Sole Society
Mia Chapa
Customer Care Manager
Spartan Race
Aja Varney
Director of Customer Service
Spoonflower
Jennifer Spanos
Senior Manager, Business Operations
SquareSpace
Raphael Fontes
Vice President of Customer Operations
Stanley Black and Decker, Inc.
Jaime Ramirez
President
Star21
Starling Bank
Patrick Vardhan
Head of Customer Service
Starshipit
Anne Cho
Knowledge and Content Lead
State of Tennessee
Joseph Garcia
Director of Customer Success
Stoiximan
Stathis Loverdos
Director of Services
Subito
Roberto La Rosa
Head of CX Customer Care
Swiss Casinos
Raphael Grossenbacher
Head of Customer Support
Syfe
Jack Prickett
Head of Operations
TaskRabbit
Kevin Rury
Senior Workforce Management Analyst
Teachable
The O2 Arena
Adam Wilson
Head of Customer Relations
The Pas Group
Anna Samkova
Loyalty and Digital Manager
The Smith Family
Dylan Rose
National Manager, Customer Experience (CX) and Supporter Operations
Thinkific
Veronica Howes
Director of Customer Success
Thirdfort
Daniel Dallimore
Support Operations Specialist
Thrive Market
Michelle Rascon
Customer Support Manager
thyssenkrupp Rasselstein
Robert Cwicinski
Chief Executive Officer
Tony Bianco
Cassandra Chen
Customer Experience and Loyalty Manager
TrackR
Daniel Reveles
Senior Manager of Customer Success
TravelPerk
Andrew Cooke
General Counsel
Trustpilot
Tonni Buur
Vice President of Support
TwinSpires
Shirl McConville
Senior Manager of Player Services
Uber
Ashley Bradford
Global Chat Support Program Manager
Unity
David Schroeder
Senior Manager of Services Support
Universal Store
Adam McPherson
Customer Experience Manager
Unleashed
Jonas Grooten
Customer Care Lead
Upwork
Joe Wang
Director of Customer Experiences
Utila Dive Center
Manny Lagos
Executive Manager
Viaplay
Tomas Yangbyn
Head of Customer Service and Digital Development
Vimeo
Cameron Dunn
Head of Community Operations
Waikato Institute of Technology (Wintec)
Bradley Vines
Director, Information Technology
Wavy
Romain Rodriguez
Head of Customer Support
Wellhub
Rafael Sobral
Director of Operations
WeRoad
Bianca Dagheti
Senior TechOps Project Manager
Wireless Logic
Colette Majilton
Group Head of Service
Workrise
Zachary Seay-Klatt
Systems Administrator
Wrike
Art Rybalko
Support Team Manager
Wyze
Bruce Wagner
Director of Support
Yext
Temy Mancusi-Ungaro
Senior Vice President of Client Delivery
Zeal
Laura Schweigert
Senior Customer Technical Support Specialist
Zeppelin University
Stefanie Zeller
Head of IT
Zip
Larry Diamond
Chief Executive Officer & Co-Founder
ZipCar
Danny Koss
Senior Manager of Member Services
Zuora
Marlene Summers
Director of Global Support
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