Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
Showing 130 Zendesk Messaging Customer Success Stories
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Alex Wood
Head of Customer Service
99designs
Zach Kulas
Director of Global Support
ABC Glofox
Philip Lynch
Customer Service Manager
Accent Group Limited
Mark Rizza
Head of Supply Chain
Alfa-Bank
Vyacheslav Skorbezh
Director of Communications
amaysim
Peter James
Head of IT and Operations
Azimo
Kevin Miodek
Head of Customer Support and Operations
Baleària
Alessandro Zollino
Director of Customer Experience
Bauhaus
Bea Niewiara
Contact Center Manager
Bill.com
Ashish Patel
Director of Customer Support
Bing Lee
Nigel Price
Head of E-commerce
Biobot
Phil Kowalski
Director of Customer Success
Birchbox
Leanna Nazzisi
Customer Operations Coordinator
Bitkub
Atthakrit Chimplapibul
Co-founder and Chief Executive Officer
Bloom & Wild
Isobel Mills
Lead Customer Delight Manager
Bolt
Toby Humphrey
Product Manager for Customer Support
Box
Jon Herstein
Senior Vice President of Customer Success
Bukalapak
Tine Ervina Effendi
Associate Vice President of Customer Satisfaction Management
Carousell
Chloe Ng
Internal Products Specialist
Carsales
Shaun Wilton
Customer Service Group Manager
Catch Group
Ivan Trajkovski
Head of Customer Experience
Circles.Life
Tom Brown
Customer Service Operations Manager
Connective
Tim McMinn
Training and Support Manager
Coursera
Michael Robichaud
Manager of Support Product
Daniel Wellington
Anton Blom
Customer Service Manager Europe
Datto
Jason Elston
Senior Director of North America Tech Support
DevFactory
Rahul Subramaniam
Chief Executive Officer
Ditzo
Wouter de Vries
Performance Manager
Dollar Shave Club
Trent Hoerman
Senior Program Manager
Drizly
Brian White
Director
Ebates
Dylan Campopiano
VP of Member Services
Edmunds
Justin Smith
Manager of the Live Help Program
Everlane
Shane Roach
Customer Experience Operations
Evernote
Gerald Hastie
Director of Global Customer Experience
Faberlic
Dmitrii Vertiporokh
Director of Digital Development
Federal Communications Commission
Dustin Laun
Contractor and Senior Advisor of Innovation and Technology
Feed.
Aurore Galland
Customer Support Happiness Manager
Finalcad
David Vauthrin
Co-Founder and CMO
FoodPanda
Jorge Vernetta
Global Operations Manager
Fossil Group
Bernie Gessner
Vice President of Global Customer Care & Retail Operations
Freshly
Michael Wystrach
Chief Executive Officer
Fullscript
Marcus Sinclair
Head of Customer Success
GCash
Joanne Avendano
Vice President of Customer Experience
GrubHub
Schuyler Weinberg
Administrator
Handy
Dylan Henry
Director of Customer Experience
HomeBridge
Ben Chapman
Director of Client-Facing Experience and Analytics
iCard
Maria Angelova
Customer Service Manager
Impossible Foods
Gabrielle McCobin
Senior Manager of Customer Advocacy
Infinity
Valentina Consalvo
CRM and Customer Care Manager
Junkyard Golf Club
Ruth Derry
Customer Service Manager
Kamal Osman Jamjoom Group
Phillip Smith
Group Head of Digital
KEEN, Inc.
Evan Israel
Operations Specialist & Project Liaison
Kreditech
Pinaki Nanda
Systems Administrator
L’Oreal
David Desinger
ETNEHS Technician
Lazada Group
Cedric Blum
Vice President of Customer Service
Le Tote
Aubrie Rice
Customer Development Manager
Leboncoin
Sabrina Amiri
Head of Content and Customer Service
Life Fitness
Allyson Olsen
Director of Customer Care and Support
Lightspeed
Dan Ross
Support Operations Manager
LINE MOBILE
Anuchit Khamnoi
Head of Customer Service
Made.com
Dee Kumar
Head of Customer Services (UK)
MailChimp
Dave Carr
Assistant Director of Tech Support
MakeSpace
Sean Benedict
CX Operations Manager
ManageBac
Kieran Tully
Director of Customer Success
Micro Center
Beth Held
Director of Call Center Operations
Miinto
Konrad Kierklo
CEO
Minor Hotels
K’lee Challinger
Social Media Optimization and Real-time Customer Service Manager
Missouri Star Quilt Company
Wendi Mills
Customer Service Manager
Modsy
Stephanie Mohr
Head of Customer Success
Monese
Lauri Haav
Head of Customer Loyalty
Mr. Green
Jesper Kärrbrink
Chief Executive Officer
mySugr
Anne Kainz
Customer Support Lead-Global
NatureBox
Sierra Schwidder
Customer Experience Manager
Nexon
Barry Schwartz
Associate Director of Customer Support
Northmill Bank
Simon Nilsson
Chief Commercial Officer
NYX Gaming Group
Steve Ross
Head of U.S. Customer Service
Olala Homes
Ittai Savran
Chief Executive Officer
OLX
Cynthia Toral
Product Owner
OnePlus
Maria Kozlova
Data Analyst
Outreach
Ruth Frantz
Director of Technical Support
PayJoy
Gib Lopez
Co-Founder and Chief Operations Officer
PayNearby
Minakshi Taly
Project Manager
Peloton
Laura Mundell
Director of Member Support
Personify Health
Mike Clericuzio
Director of Service Support
Plesk
Anton Maslov
Operations Manager
Prezi
Daniel Kovacs
Customer Support Manager
Printful
Lora Kimball
Customer Support Manager
Raddish Kids
Jennifer Buchanan
Customer Service and Retention Manager
RedDoorz
Tia Dini Associate
Vice President, Customer Service
Retail Solutions Inc.
Ryan McCarthy
Senior Director of Global Customer Operations
Reverb
Daniel Santrella
Director of Customer Engagement
Riot Games
Shaun ‘BlueFire’ Randall
Product Manager Support Engineering
Sendcloud
Bas Smeulders
Founder
Sezzle
Nathen Brickner
Director of Support Enablement
Shaadi.com
Gourav Rakshit
Chief Executive Officer
ShipStation
Delano Mireles
Director of Worldwide Support
Showpo
Paul Waddy
Head of Operations
Simpleray
David Birchmier
Vice President
Singapore Life
James Shanahan
Chief Operating Officer
Slack
Ali Rayl
Vice President of Global Customer Experience
SlicePay
Suhas Reddy
Director of Operations
Sole Society
Mia Chapa
Customer Care Manager
Spartan Race
Aja Varney
Director of Customer Service
SquareSpace
Raphael Fontes
Vice President of Customer Operations
Stanley Black and Decker, Inc.
Jaime Ramirez
President
Starling Bank
Patrick Vardhan
Head of Customer Service
State of Tennessee
Joseph Garcia
Director of Customer Success
Stoiximan
Stathis Loverdos
Director of Services
Subito
Roberto La Rosa
Head of CX Customer Care
Teachable
The O2 Arena
Adam Wilson
Head of Customer Relations
The Pas Group
Anna Samkova
Loyalty and Digital Manager
The Smith Family
Dylan Rose
National Manager, Customer Experience (CX) and Supporter Operations
Thinkific
Veronica Howes
Director of Customer Success
Thrive Market
Michelle Rascon
Customer Support Manager
Tony Bianco
Cassandra Chen
Customer Experience and Loyalty Manager
TrackR
Daniel Reveles
Senior Manager of Customer Success
Trustpilot
Tonni Buur
Vice President of Support
Uber
Ashley Bradford
Global Chat Support Program Manager
Unleashed
Jonas Grooten
Customer Care Lead
Upwork
Joe Wang
Director of Customer Experiences
Viaplay
Tomas Yangbyn
Head of Customer Service and Digital Development
Vimeo
Cameron Dunn
Head of Community Operations
Waikato Institute of Technology (Wintec)
Bradley Vines
Director, Information Technology
Wavy
Romain Rodriguez
Head of Customer Support
Wellhub
Rafael Sobral
Director of Operations
Wrike
Art Rybalko
Support Team Manager
Yext
Temy Mancusi-Ungaro
Senior Vice President of Client Delivery
Zip
Larry Diamond
Chief Executive Officer & Co-Founder
Zuora
Marlene Summers
Director of Global Support
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