Carousell achieves 24% ticket deflection and faster multilingual self-service with Zendesk Messaging
Carousell
Chloe Ng
Internal Products Specialist
B2B Case Studies Featuring Carousell as the Customer
Explore case studies featuring Carousell as the customer — learn how vendors and partners helped Carousell solve real business challenges.
Case Studies
Showing 24 Success Stories about Software and Services used by Carousell
Carousell achieves multi-country HR automation and scale with Darwinbox
Carousell reduces fraud and boosts authorization rates with Stripe
Carousell boosts marketplace engagement and transactions with Sendbird Chat
Carousell expands with multilingual self-service
Carousell
Chloe Ng
Internal Products Specialist
Carousell achieves stronger fraud prevention and higher authorization rates with Stripe
Carousell
Maninder Nagpal
Fraud Management and Disputes Programme Manager
Carousell Creating an ecosystem of second-hand goods for a greener future with Google Cloud
Carousell
Sanjeev Jaiswal
Senior Director of Engineering
Carousell achieves faster AI fraud detection and more reliable operations with Google Cloud
Carousell
Sanjeev Jaiswal
Senior Director of DevOps, SRE, Platform, and Cybersecurity Engineering
Carousell achieves 67% reduction in fraudulent activity and faster, secure user communications with Vonage
Carousell
Ketan Mujumdar
Director of Engineering
Carousell achieves secure internal networks and seamless remote employee access with Cloudflare Zero Trust
Carousell
Sanjeev Jaiswal
Senior Director of DevOps, SRE, Platform, and Cybersecurity Engineering
Carousell achieves trusted second-hand marketplace growth with Stripe
Carousell
Lucas Ngoo
Co-founder
Carousell achieves web-to-app conversions and cross-channel attribution with Branch
Carousell
Arun Kumar
Director of Growth Marketing
Carousell achieves 99.99% availability and scales to 80M listings with Google Cloud Platform
Carousell
Jordan Dea-Mattson
Vice President of Engineering
Carousell Drives More Transactions with Sendbird Chat
Carousell speeds transactions and boosts in-app messaging with Sendbird
Carousell achieves 71% Week-3 retention lift and 4x CTR with CleverTap
Carousell
Arun Kumar
Head of Digital Marketing
Carousell achieves 71% Week 3 retention increase with CleverTap
Carousell
Arun Kumar
Head of Digital Marketing
Carousell achieves listing growth and higher user engagement with Marvel
Carousell - Customer Case Study
Carousell scales automation 13x and cuts regression testing from a day to an hour with BrowserStack
Carousell
Martin Schneider
Delivery Manager
Carousell achieves secure, scalable handling of 3x traffic spikes with Cloudflare
Carousell
Harshad Rotithor
Software Architect
Carousell prevents fraudulent listings and saves $350K+ annually with Sift
Carousell
Tan Su Lin
Vice President
Carousell lowers user acquisition costs with Smartly.io
Carousell
Arun Kumar
Head of Digital Marketing
Carousell boosts seller listings 2.6X and cuts CPA 57% with Facebook video ads
Carousell
Arun Kumar
Head of Digital Marketing
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