LinkedIn
X
Visit WebsiteGreater Personalization and Multi-channel Support in Customer Communications
AA
Andrew Gisby
IT Director
Smart Communications
Smart Communications™ is the only provider of a cloud-based, next-generation customer communications platform. More than 500 global brands rely on Smart Communications to deliver meaningful customer communications across the entire lifecycle-empowering them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in the UK and serves its customers from offices located across North America, Europe, and Asia Pacific.
Case Studies
Showing 22 Smart Communications Customer Success Stories
Admiral Group Brings Business User Control to Improve Customer Communications
Admiral Group
Wayne Ellis
Head of Architecture
Major American bank slashes complexity, saves $100M
American Financial Services Corporation
A True Partnership Delivering Quantifiable Benefits AON
Aon
Jonathan Cook
Information Technology Manager
Legendary auto insurer accelerates time to market, protects innovator status
Commercial Insurance Provider
Improving Turnaround Times and Reducing Manual Processes
Department of Infrastructure and Regional Development
Gary Leifheit
Chief Information Officer
Digitalizing Processes and Saving Time Dixon Advisory
Dixon Advisory
DLL Streamlines the User Experience Through Digital-first Document Management
DLL
Rob Geerings
Platform Product Owner
Financial Services Company Achieves Significant Savings with Smarter Customer Communications
Financial Services Company
Global Travel & Tourism Corporation Beloved travel publication gets smart, saves big
Global Travel & Tourism Corporation
Globus Saves Costs, Improves Service with Smart CommunicationsTM
Globus family of Brands
Jeff Anderson
Applications Manager
Indiana Farm Bureau Insurance Deploys SmartCOMM™ Ahead of Schedule and Under Budget
Indiana Farm Bureau Insurance
Jim Putka
Executive Director
Streamlining Data Collection to Improve Patient Experience and Increase Efficiency
Largest Healthcare Organization
How This P&C Insurer Wowed Its Customers With a Better Claims Process
Leading P&C Insurer
Leading US health insurance provider streamlines communication management
Leading US Health Insurance Provider
Credit card giant wrangles more than a billion communications without breaking a sweat
Multinational Financial Services Corporation
Automated customer comms sought by U.S. specialist insurer for service quality enhancement
Nautilus Insurance Group
Brad Lontz
Senior Vice President and Chief Information Officer
Pekin Insurance Kickstarts Their Digital Transformation Journey with SmartCOMMTM
Pekin Insurance
Subhasis Mukherjee
Chief Information Officer
PHEAA Powers a Digital-First Approach With Smart Communications
PHEAA
Kate Farling
Communications Platform Product Owner
Transforming Prudential’s customer communication process
Prudential
Janet Hambly
Document Manager
Transforming Complicated Forms Into Adaptive Interviews
San Diego County Regional Airport Authority
Kimberly DeYoung
Project Manager
Implementing Digital-First Forms to Improve Safety and Drive Efficiencies
Wannon Water
No matching case studies
