Renascence B2B Case Studies & Customer Successes

Behavioral CX & management consultancy born at the intersection of behavioral economics and human experience; provides CX and management consulting services (e.g., CX strategy, design & delivery, cultural change, digital transformation, loyalty programs, etc.) and is described as the world’s first consultancy to systematically apply behavioral science to experience design.

Case Studies

Showing 41 Renascence Customer Success Stories

Aldar boosts customer loyalty and engagement with Renascence's VIP Program Design

Aldar

Aldar achieves triple NPS growth with Renascence CX transformation

Aldar

Aldar achieves 24/7 customer support with Renascence’s Hello Aldar Concierge Platform

Aldar

Aldar Improves Customer Experience with Renascence’s Digital Mystery Shopping Program

Aldar

Aldar strengthens Emirati investment engagement with Renascence

Aldar

Aldar achieves stronger CX governance and reporting with Renascence

Aldar

Aldar Academies enhances student and parent CX with Renascence

Aldar Academies

Aldar Academies Streamlines Escalation Management with Renascence

Aldar Academies

Aldar Education streamlines admissions with Renascence

Aldar Education

Aldar Hospitality improves guest experience with Renascence

Aldar Hospitality

Aldar Hospitality improves issue resolution with Renascence's Escalation Strategy Framework

Aldar Hospitality

Caterpillar improves haul-truck fleet performance with Renascence

Caterpillar

Chalhoub Group transforms internal CX culture with Renascence's group-wide CX Academy

Chalhoub Group

Chalhoub Group builds a group-wide CX function and toolkit with Renascence

Chalhoub Group

Cyprus Investment Firm achieves faster lead processing and stronger compliance with Renascence’s Voice & Text AI Assistant

Cyprus Investment Firm

DAFZ achieves a smoother customer journey with Renascence

DAFZ

Dubai Properties transforms customer experience with Renascence

Dubai Properties

Emaar enhances customer happiness center efficiency with Renascence CX design and transformation

Emaar

Emaar Properties transforms its sales kiosk experience with Renascence

Emaar Properties

Emaar Properties transforms group-wide customer experience with Renascence

Emaar Properties

Meraas defines the shopping and leisure destination of the future with Renascence

Meraas

Modon achieves better customer experience with Renascence CX strategy

Modon

Msheireb Downtown Doha improves loyalty program journeys with Renascence

Msheireb Downtown Doha

Msheireb Downtown Doha boosts customer retention with Renascence loyalty program strategy

Msheireb Downtown Doha

Provis & Khidmah boosts NPS with Renascence's complaint escalation matrix redesign

Provis & Khidmah

Reel Cinemas enhances cinema wayfinding and reduces queue anxiety with Renascence

Reel Cinemas

Sharjah Customs Authority achieves customs reconciliation automation with Renascence's AI multi-agent system

Sharjah Customs Authority

SODIC enhances customer experience with Renascence mystery shopping audits and site visits

Sodic

SODIC enhances customer experience and market competitiveness with Renascence

Sodic

SODIC enhances customer engagement with Renascence's Voice of Customer strategy

Sodic

SODIC improves customer journeys with Renascence CX journey mapping

Sodic

SODIC boosts customer satisfaction and loyalty with Renascence CX strategy

Sodic

SODIC Achieves Clearer, More Consistent Customer Communication with Renascence

Sodic

Swarovski boosts retail customer experience with Renascence mystery shopping and audits

Swarovski

a UAE tiles & finishing retailer achieves faster product discovery and higher conversions with Renascence AI-ready data and vector search

UAE Tiles & Finishing Retailer

Versace elevates customer experience with Renascence mystery shopping audits

Versace

Wasl Improves Customer Service Design with Renascence

Wasl

Wasl Streamlines Real Estate Customer Journeys with Renascence

Wasl

Wasl improves customer experience with Renascence VOC strategy development

Wasl

Wasl Properties achieves greater operational efficiency with Renascence process mapping and Salesforce integration

Wasl Properties

Wasl Properties improves customer experience with Renascence

Wasl Properties

No matching case studies

Featured Companies

Elastic Path

40 Case Studies

TradeCloud

10 Case Studies

VERITUITY

3 Case Studies