Case Study: Aldar Education streamlines admissions with Renascence

Aldar Education cuts admissions time by 88 hours with Renascence

Aldar Education partnered with the customer experience consultancy Renascence to transform its inefficient and complex admissions process. The challenge involved a manual-heavy workflow with 92 distinct tasks, causing significant delays and effort for staff and families.

Renascence analyzed the entire admissions journey, mapping stakeholders and tasks to identify bottlenecks. They redesigned and streamlined the future process, dramatically increasing automation. The solution implemented by Renascence reduced the process timeline by 88 hours, cut effort by 34%, and increased automation tenfold, delivering a more efficient experience.

Aldar Education