Case Study: Sharjah Customs Authority achieves customs reconciliation automation with Renascence's AI multi-agent system

Sharjah Customs Authority cuts customs reconciliation from 3–4 hours to 3–4 minutes with Renascence

Sharjah Customs Authority faced a significant challenge in its logistics operations, relying on a slow manual process to review customs documents. This resulted in a $4M accounting discrepancy and bottlenecks, with each document taking 3–4 hours to process. Renascence was engaged to address this through automation.

Renascence implemented an AI-powered multi-agent system to fully automate customs reconciliation. The solution processed 30,000 TIFF documents, cleaning artifacts and extracting data before integrating with the warehouse management system. This reduced processing time to just 3–4 minutes per document, recovered $1.5M in debt, and achieved annual operational savings of $200k–$300k for Sharjah Customs Authority.

Sharjah Customs Authority