Impel

Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey. Impel’s communication, merchandising, marketing and imaging applications work seamlessly with all major website, CRM and DMS platforms. To date, the company has delivered more than 2 billion shopper interactions across 51 countries.

Case Studies

Showing 12 Impel Customer Success Stories

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Impel’s Sales AI Turns Unresponsive Leads into Found Revenue

Audi Denver logo

Generative conversational AI enhances sales team performance to drive stronger results at Available Car

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Budd's - Customer Case Study

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Impel’s 360º WalkArounds Drive Customer Engagement and Conversion on Cars.com

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Impel’s Sales AI Increases Productivity by Engaging Every Lead, Day and Night

Crystal Lake CDJR logo

Impel Partnered with Dominion Dealership Solutions to Help Dealers Sell Cars Faster

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Generative AI enhances sales team performance while influencing over $1 million in gross sales at Elk Grove Buick GMC

Elk Grove Buick GMC logo

Impel’s Service AI Drives Fixed Ops Revenue and Customer Retention

Fred Anderson Toyota logo

IAA partners with Impel to Roll Out Advanced Digital Merchandising

IAA logo

Sales AI Significantly Increases Appointment Set Rates

Kia of Carson logo

AI-powered automation enhances sales team productivity across the group, leading to a 31% increase in showroom appointments

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Planet Honda - Customer Case Study

Planet Honda logo

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