ICUC

ICUC is a social media management services company delivering content moderation, community management and social listening services. With a team of over 400 multilingual specialists, ICUC provides social customer care solutions to a variety of industry leading global clients 24/7, 365. Minimising risk, building customer loyalty and maximising insight through a combination of technology and human-powered solutions, ICUC is truly a scalable, reliable and “always on” 24x7 solution. Working as an agency partner or directly with a brand, ICUC makes lives better for the world's biggest brands.

Case Studies

Showing 23 ICUC Customer Success Stories

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How Boston Pizza Improved Guest Experiences beyond the Dining Room during a Global Pandemic

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Breyers - Customer Case Study

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Transforming Chili’s presence on tiktok through icuc’s comprehensive social media strategy

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Coca Cola - Customer Case Study

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Hidden Valley Ranch - Customer Case Study

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IKEA - Customer Case Study

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Kimpton Hotels and Restaurants - Customer Case Study

Kimpton Hotels and Restaurants logo

Lipton Ice Tea - Customer Case Study

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Lipton Ice Tea - Customer Case Study

Lipton Ice Tea logo

How Mattress Firm teamed up with ICUC and Chili’s Restaurant

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NAPA Auto Parts - Customer Case Study

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North American Restaurant - Customer Case Study

Publicly Traded Multi National Pharmaceutical Company - Customer Case Study

Red Robin Gourmet Burgers - Customer Case Study

Red Robin Gourmet Burgers logo

How Safelite Autoglass Cut Staffing Costs by 43% with ICUC.Social Community Management

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How Shokz Improved Customer Sentiment by Outsourcing Social Media Moderation

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TripAdvisor - Customer Case Study

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An 800-store retail giant adopts Social Media Listening & learns to thrive

Visit California - Customer Case Study

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Visit California - Customer Case Study

Visit California logo

Walt Disney World - Customer Case Study

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Whole Foods - Customer Case Study

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How Wondrium Rapidly Scaled Content Moderation for a 10,000 Item Engagement Jump with ICUC

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