ICUC
23 Case Studies
Case Study: TripAdvisor achieves comprehensive multilingual monitoring and translation of 2,000+ reviews monthly with ICUC
A ICUC Case Study
TripAdvisor - Customer Case Study
TripAdvisor needed continuous, multilingual review monitoring and content standardization across its platform. ICUC Social was engaged to monitor thousands of TripAdvisor reviews and handle translation and re-writing in 13 languages each month.
ICUC implemented a review-monitoring workflow that captures and processes 2,000+ reviews monthly, translating and re-writing content into 13 languages and delivering full coverage. As a result, ICUC provides TripAdvisor with consistent, timely multilingual review management and 100% monitoring coverage of the scoped reviews.
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