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Visit WebsiteFullStory Helps Software Company Simplify Onboarding, Boost Activation Rate by 15%
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Michael Sharkey
Chief Executive Officer
FullStory
FullStory offers digital experience analytics, on-the-fly conversion funnels, advanced search capabilities, a video-like replay of real user sessions, and robust debugging and developer tools—all while integrating with leading software-as-a-service (SaaS) products. FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform. Their tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers. FullStory reveals the truth about your customer's digital experience—so that you can make it better.
Case Studies
Showing 35 FullStory Customer Success Stories
Session Replay Transforms Customer Support for Workspace Company
Breather
Simon Trudeau
Digital Analytics Director
Carvana optimizes critical features using FullStory, without sacrificing site performance
Carvana
Paul McReynolds
Director of Product
CINC increases conversions and reduces churn in mobile app experiences with DXI
CINC
Joshua Lowe
Product Manager
Finicity enhances customer experience and sensitive data management with FullStory
Finicity
Christiaan Johnson
Director of Product Design
Flight Centre optimizes global retail ecosystem and improves operational efficiency with FullStory
Flight Centre
Hans Einner Barroga
Experience Design Lead
Fortive drives evidence-backed digital experimentation across 40+ websites with FullStory
Fortive
Michelle Smith
Global Digital Analytics Manager
Why Gap Inc. chose FullStory’s Digital Experience Intelligence platform
Gap Inc.
Patrick McBride
Head of Mission Control (Digital Ops)
Gather Uses FullStory to Smooth Onboarding, Solve Customer Issues
Gather
Scottie Elliott
Co-Founder
Go Pollock Gets New Users to Demo Their Product
Go Pollock
Valentin Ruest
CEO
How Grow Used FullStory to Drive an 8X Increase in Onboarding Conversion
Grow
Ryan Sydnor
Co-Founder
HBC's Saks Fifth Avenue Innovates Its Digital Shopping Experience with FullStory
HBC SAKS
Yi Cao
Senior Manager, Product Research
Jane Looks to FullStory to Fashion a Seamless Online Experience
Jane.com
Jason Mitchell
Senior Product Manager
Jumbo Interactive saves tens of thousands of dollars by identifying critical bug fixes using FullStory
Jumbo
Patrick Gordon
Principal Product Manager
Kayako Boosting adoption & reducing churn with faster, richer customer insights
Kayako
James Doman-Pipe
Product Marketing Manager
LuckyVitamin Leverages FullStory to Break Down Data Silos and Reduce Time to Resolution by 20%
LuckyVitamin
Vishal Arora
Director, Digital Product & UX
How FullStory Drives Conversions for Car Insurance Company
Metromile
Matt Stein
Director of Product Design
How the support team uses playback sessions to “engagingly engage” with customers
MooseJaw
Jerry Hoopfer
e-Commerce Project Manager
Moosejaw uses FullStory to solve countless UX and CX issues
MooseJaw
Michael Moore
Chief Technology Officer/CIO
How NomNom uses FullStory to Improve UX and Understand Customer Pain Points
NomNom
Sofia
NomNom
PandaDoc Improves Their Product, Boosts NPS, and Debugs Fast With FullStory
PandaDoc
Nathan Lippi
Product Manager for Growth and Insight
Sendoso provides specialized support and innovates new features with FullStory
Sendoso
Kelly Hoover
Senior Product Manager
Shoppers Drug Mart boosts registration rate and restructures its support flow using FullStory
Shoppers Drug Mart
Jeremy Thompson
Marketing Manager
Agency Hiring Platform Supports Users And Fixes Bugs With FullStory
Sixty
Andrew King
Co-Founder
Thomas powers better digital experience with integrated technologies and a robust A/B testing program
ThomasNet
Julian Gaviria
Director of User Experience
How thredUP Increases Engineer Productivity through Session Capture and Error Tracking
ThredUP.com
Dan DeMeyere
VP Engineering
Travel + Leisure Co. increases conversions and reduces time to booking with FullStory insights
Travel + Leisure
Kevin McAuliffe
SVP, Digital Transformation and Delivery
SaaS head of product says FullStory brings "blisteringly fast time to value"
Tray.ai
David Simpson
Head of Product
TrueCar doubles down on customer-centricity, boosting engagement and increasing conversions with FullStory
TrueCar
Steve Motiani
Senior Product Manager
How TrueCar’s Product Team Uses FullStory for Quantitative and Qualitative Answers
TrueCar
Wilfred Chang
Senior Manager, Product Analytics
Solving problems faster and increasing user satisfaction
WayUp
JJ Fliegelman
Co-Founder and Chief Technology Officer
How Wistia’s growth team uses FullStory to run experiments
Wistia
Jeff Vincent
Director of Product Management
How North America’s largest hop supplier, Yakima Chief Hops, increases its digital experience maturity
Yakima Chief Hops
Jordan Gottlieb
Director of Software Engineering
$1B beauty brand, Younique, revolutionizes digital product management with FullStory
Younique
Matthew LeGare
Senior Director of Digital Product Management
Zenstores Puts FullStory to Work for Support, Engagement, and Conversion Optimization
Zenstores
Alex Myers
Head of Marketing
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