Eckoh B2B Case Studies & Customer Successes

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Eckoh is a leading global provider of customer engagement, payment and operational solutions. At Eckoh, they are dedicated to making the world secure, ensuring that everyone can trust brands and engage without risk. They help major global brands stay ahead of increasing security risks, emerging payment methods, and evolving regulations in contact centers. They take customer engagement beyond traditional payments, elevating security and compliance to the next level. Their solutions streamline customer payments with cloud-based, omnichannel solutions. Their patented products, such as CallGuard and Secure Call Recording, seamlessly integrate into your systems, delivering resilient and simple deployment. Eckoh's headquarters are located in Hemel Hempstead, Hertfordshire, UK, and Omaha, Nebraska, USA.

Case Studies

Showing 48 Eckoh Customer Success Stories

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ACC Liverpool achieves PCI DSS compliance and stronger payment security with Eckoh

ACC Liverpool logo

Helping allpay and their housing association clients take secure payments

allpay Limited logo

BMW Group boosts customer engagement with Eckoh Experience Portal

BMW Group logo

Carnival Securing customer payments for global cruise passengers

Carnival Corporation & PLC logo

CRC Preventing sensitive data being stored or accessed to secure payments

Cooperative Response Center, Inc. logo

Direct Marketing Organization Innovating solutions that fit the needs of enterprise clients with complex environments

Flogas achieves secure, efficient payments and a better customer experience with Eckoh

Flogas logo

Fortune 50 Home Improvement Retailer achieves secure payment protection with Eckoh

a global cosmetics and beauty business retailer achieves secure payment protection with Eckoh

Global Retail Fashion Brand Company achieves secure payment processing with Eckoh

a health insurer improves customer experience and de-scopes PCI DSS with Eckoh CallGuard

Ideal Shopping Taking the pressure off Ideal's contact center operation with omnichannel solutions

an international insurance intermediary company achieves PCI DSS de-scoping and stronger telephone payment security with Eckoh CallGuard

a large financial services business company achieves secure payment security and PCI compliance with Eckoh

a large motor insurance company achieves secure payment processing with Eckoh

a large multi-channel retail company achieves secure, user-friendly payment experiences with Eckoh

a large US children’s hospital system secures patient payments and achieves PCI DSS compliance with Eckoh CallGuard

the largest home improvement and hardware retailers achieve secure payment compliance with Eckoh

Laya Healthcare Protecting customer card data and minimizing risk across its health insurance policies

Laya Healthcare logo

a leading BPO & public sector organization achieves secure, compliant payment handling with Eckoh

Global Life Science Business Improving lives by protecting sensitive payment card data from the risk of fraud

a leading health insurer achieves PCI DSS-compliant secure payments with Eckoh CallGuard Audio Tokenization

a leading pharmacy-led health and beauty retailer achieves PCI DSS compliant payments with Eckoh CallGuard Hosted

a leading US healthcare business services company enhances payment security and compliance with Eckoh

a leading US-based apparel retailer achieves PCI DSS-compliant contact center payments with Eckoh CallGuard

Lebara Group Anytime secure payments for 4 million international pay-as-you-go customers

Lebara logo

oreign Exchange Business Securing contact center payments has enabled the business to grow

Maintel Choice of agent or automated secure payments for leading unified comms provider

Maintel logo

Major UK Banking Group Extending the life of contact center technology and ensuring business as usual

Major UK DIY Retailer Secure payments without compromising award-winning customer service

a major US telecoms company achieves secure payment processing with Eckoh

a major US telecoms company strengthens payment security with Eckoh

Multinational Warehouse Club Securing payments for valued members and customers

Non-Profit and Charitable Organization Elevating the donor experience for a great cause

O2 Improves Customer Engagement Efficiency with Eckoh Self-Service Solutions

O2 logo

Pelican Business De-scoping the entire contact center to meet PCI DSS and ensure payment security

Pelican Business Services logo

Peninsula Group achieves PCI DSS-compliant payment security with Eckoh CallGuard Hosted

Peninsula Group logo

Power NI achieves secure mobile electricity top-ups with EckohPAY

Power NI logo

Premier Inn PCI DSS compliance, secure payments and a flexible, automated bookings system

Premier Inn logo

Rail Delivery Group improves passenger information and call handling with Eckoh

Rail Delivery Group logo

South East Water Automated payments generate 20% more customer payments than anticipated

South East Water logo

a top 50 UK insurance company achieves secure payment compliance with Eckoh

Transport for London improves journey planning and secure customer service with Eckoh

Transport for London logo

Fast responses create great customer experience for leading mobile phone company

Ensuring secure payment solutions and data security within the contact center of a global agribusiness cooperative

Automated payments offer a secure multi-channel service for Welsh Water users

Welsh Water logo

World-Renowned Healthcare Provider Delivering a secure patient experience to compliment the clinic’s reputable work with patients

Yodel improves customer service and call handling with Eckoh

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