Case Study: a large multi-channel retail company achieves secure, user-friendly payment experiences with Eckoh

Retailer of Flooring Achieving and maintaining PCI DSS compliance and growth

The large multi-channel retail company faced the challenge of securing customer payments across its contact centers without disrupting the customer experience. They partnered with Eckoh to implement its CallGuard solution to maintain PCI compliance and align payment security with their business goals.

Eckoh implemented its secure payment solution, successfully supporting major business transitions over a decade-long partnership. The solution provided by Eckoh maintained continuous compliance and secured card data, all while supporting the company's substantial revenue stream and protecting a large volume of customer interactions.