Case Study: a top 50 UK insurance company achieves secure payment compliance with Eckoh

Major UK Insurer Fraudulent claims and the risk of fraud reduced for its 900k policyholders

A Top 50 UK insurance company engaged Eckoh to implement a PCI DSS compliant secure payment solution. The challenge was to descope a large number of on-site and remote call center agents from the complex requirements of the PCI DSS standard, thereby reducing organizational risk.

Eckoh's solution successfully removed the sensitive payment environment from the agents' purview. This implementation by Eckoh allowed the insurance company to achieve its compliance goals, enhance customer security, and manage a substantial volume of transactions. The measurable impact of this project is reflected in the company's massive scale, handling £90.2 billion in revenue and securing payments for 300,000 customers.