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Visit WebsiteAdaptive Insights Trains 1,000 Customers During Live Sessions And Over 10,000 End Users Via Self-Paced Training
Adaptive Insights
Diane
Sr. Content Developer for Education & Development
ScreenSteps
ScreenSteps is a knowledge ops solution that helps companies overcome training and performance challenges by solving their root problem — an inability to transfer knowledge efficiently to their employees. ScreenSteps also provides coaching and consulting services to help companies successfully implement the Find & Follow Framework, build Knowledge Operations Teams, and improve their knowledge operations, knowledge transfer, and employee training.
Case Studies
Showing 16 ScreenSteps Customer Success Stories
ATS Self-Served Over 8,000 Employee Questions In A Year
Advanced Technology Services
David Overturf
Business Systems Manager
B2B Technical Call Center Trains New Agents 87% Faster
B2B Technical Call Center
Fortune-500 Contact Center Achieves 90% Service Levels With New Operation Launched in 120 Days
Baxter Healthcare
Jason Mercer-Pottinger
Operations Director
BYU–Idaho Creates 4x The Docs In 1/4 Of The Time It Used To Take
Brigham Young University - Idaho
Arlen Wilcock
Faculty Technology Consultant
Cloudbeds Creates 1,500 To 2,000 Articles With Seamless Screenshot Integration
Cloudbeds
Colin Slade
VP of Customer Success & Services
Credit Union Centralizes All of Their Documentation to Prepare for Growth
ConnectFirst
Alaska
Information Technology Support Specialist
Cushman & Wakefield's knowledge management solution has over 20,000 views
Cushman & Wakefield
Derek Cisler
Training Manager
Contact Center Saves 85% of Its Training Budget While Switching to Remote Learning
Fortune-500 Medical Device Company
Fortune-500 Company Saves Millions with Call Flows
Fortune-500 Medical Device Company
ICEFLO's Utilization of Content Creation Software Allows for the Training of 400 - 500 Users at a Time
ICEFLO
Jackie Smith
Director of Success
Contact Center Cuts Employee Ramp-Up Times By 75%
Large Call Center
Stephanie
Contact Center Training Manager
This Multimillion-Dollar Manufacturing Company Achieved 99% CRM Adoption Before Launch
Leading Multimillion-Dollar Manufacturing Company
Nonprofit Rolls Out Custom Salesforce Implementation to 200+ Employees
Peninsula Jewish Community Center
Ryan
Salesforce Support Specialist
Royal Australian College of General Practitioners (RACGP) - Customer Case Study
Royal Australian College of General Practitioners (RACGP)
Owen Hutchins
Change Management Consultant
Washington SBCTC Manages Over 7,000 Articles That Support Faculty At 34 Colleges
Washington SBCTC
Gretchen
Instructional Designer
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