Case Study: Adaptive Insights improves training and implementation readiness with ScreenSteps

Adaptive Insights Trains 1,000 Customers During Live Sessions And Over 10,000 End Users Via Self-Paced Training

Adaptive Insights, a Workday company, faced the challenge of efficiently training over 11,000 end users and partners. Their small content team of three struggled to create separate, effective training materials for both live conference sessions and self-paced courses using Word, which was time-consuming and resulted in disengaged trainees. They turned to the ScreenSteps knowledge ops platform to find a better solution.

By using ScreenSteps to author all content, the team could easily collaborate and then export materials to PDF. This allowed them to create distinct instructor and student guides for live sessions, making the training far more interactive. For self-paced courses, they exported ScreenSteps guides to their Litmos system. The solution led to 93% of customers feeling prepared for implementation, reduced costs, and enabled the small team to manage training for thousands effectively with the help of ScreenSteps.

Adaptive Insights

Diane

Sr. Content Developer for Education & Development