Case Study: Power NI achieves secure mobile electricity top-ups with EckohPAY

Power NI Mobile Apps give power to Northern Ireland (NI) customers with over 50 thousand downloads

Power NI, Northern Ireland's largest electricity provider, wanted to provide its growing number of 'pay as you go' customers with a convenient mobile payment option. The company worked with its existing vendor, Eckoh, to enhance its services by developing a smartphone-based solution using the EckohPAY platform.

Eckoh developed user-friendly iPhone and Android apps that provide a secure, PCI DSS compliant way for customers to top up their electricity anytime. The solution was extremely successful, with over 50 thousand downloads, and it received highly positive customer feedback for its convenience. This mobile app complemented Eckoh's existing phone and web solutions for Power NI, creating a true multi-channel payment system that enhanced customer experience and helped reduce operating costs.

Power NI

Ralph Graham

Power NI